Black screen and screen tearing

Help and Support
21

Did you try the toothpick method?

22

No I haven’t

23

Should I try the toothpick method

24

I’m still dealing with the same issue I’ve tried usb 2 new sd cards still nothing

25

I moved this from the new thread you started on the same topic with the same title. Please do not do this in the future.

1 Like
26

Hi

I would recommend trying the toothpick method which involves renamijng the device to recovery.img. If this fails, you can start a support request and we will get the device back for inspection

Thanks

Sam

29

I tried toothpick but I keep getting screen tearing on reinstall

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160737586627850839843218687150452448×3264 837 KB

30

Try another display / make sure the cable is connected directly to the TV as a test