Black Screen or freeze since update

Help and Support Vero 4K / Vero 4K +
1

Hello,

Since the last update on my Vero 4K, I have a black screen or freeze of 7 to 8 seconds every 10 or 15 minutes while watching a video… I don’t know where it comes from…

Who has had this problem and how to fix it?

Thanks
Akhlan

2

Can you be more specific? Any videos?

Can you also drop logs here so we can see your current and previous versions.

I have but only with live TV.

3

today it was with “Good Doctor” TV show… I’ll put log asap

4

No need to wait for a freeze to happen to upload logs - we just want to see your current state and settings.

Can you also post the result of

cat /etc/modules-load.d/amlvideodri.conf