Brand new Pi4 and Disney+

I received my brand new Pi4 today and set it up. I followed this link to install Disney+. I logged in, selected the first movie to play and something popped up about selecting a widevine version (IIRC), so I chose the top one on the list. Unfortunately, every time I try to play back I get a crash with a sad face.

I enabled logging for one cycle and have a set of logs but I don’t see anything obvious. How can I troubleshoot this? I have tried rebooting.

I don’t understand. I went onto it this afternoon and had no display on my TV so I rebooted it to get back control and now Disney+ also seems to be working.