Cannot play a .mkv file

Help and Support
1

Hi,

For some reason I cannot play a .mkv file. I have already updated to the latest release. I have uploaded the full log for your reference:

https://paste.osmc.tv/huvumixusu

Please help!

Thanks,

Steve

2

You’re trying to play a x265/hevc file. The RPI only has x264/AVC HW support. It’s not powerfull enough to play (at least 1080p) x265.

3:38:12.125 T:1926167040  NOTICE: VideoPlayer: Opening: /media/BC8A-EE4F/video/Bruce.Lee.The.Man.And.The.Legend.1973.WEB-1080P.X265.AAC.Mandarin.CHS.52movieba/Bruce.Lee.The.Man.And.The.Legend.1973.WEB-1080P.X265.AAC.Mandarin.CHS.52movieba.mkv
13:38:12.126 T:1926167040 WARNING: CDVDMessageQueue(player)::Put MSGQ_NOT_INITIALIZED
13:38:12.126 T:1430254336  NOTICE: Creating InputStream
13:38:12.128 T:1430254336  NOTICE: Creating Demuxer
13:38:12.993 T:1430254336  NOTICE: OMXPlayerUnsuitable OMXPlayer unsuitable due to video codec (ae:0/1)

You could upgrade to a Vero4K+ which plays those just fine :wink:

3

I see… Thanks for your reply.