Can't Control Vero via HDMI-CEC

Help and Support Vero 4K / Vero 4K +
1

Hi. Anyone has this same set up? Vero 4K+ -> Marantz SR6007 -> Samsung 4K TV? Can’t control Vero from the Samsung TV’s remote. Do you need logs for this kind of problem?

2

No in the last couple of months our crystal ball has improved that much that we can now can troubleshoot the magic of CEC communication without it :wink:

  1. Debug Logs would give a clue what CEC messages are exchanged.
  2. I assume you already have powered off all 3 dives at the mains for a couple of minutes?
  3. Does it work if you connect the Vero directly to the Samsung?
6 Likes
3

:sweat_smile:

4

Looks like we don’t need to troubleshoot anymore @fzinken. Found out HDMI-CEC for TV is off :sweat_smile: Thank you