Can't load poster and fanart for Dune 1 and 2

Help and Support Vero 4K / Vero 4K +
1

Hi,

I have just purchased Dune 1 and Dune 2 and have added them to my library. Unfortunately, the artwork for the Collection and the individual titles does not display at all.

I have managed to capture this with debug logs here.
I can see errors in the logs, but don’t know what they mean… does someone know what’s going on?
This is an example for the collection:

2025-05-28 18:58:59.579 T:2979    error <general>: ffmpeg[0xb2d7ee80]: [mjpeg] dqt: invalid precision
2025-05-28 18:58:59.579 T:2979    debug <general>: Error [-1094995529] while decoding frame: Unknown error 1094995529
2025-05-28 18:58:59.579 T:2979    debug <general>: LoadFromFileInternal - Load of /mnt/odroidhc4/medina/Movies_Sets/Dune Collection/fanart.jpeg failed.
2025-05-28 18:58:59.596 T:2978    error <general>: ffmpeg[0xb2e8bab0]: [mjpeg] unable to decode APP fields: Invalid data found when processing input
2025-05-28 18:58:59.596 T:2978    error <general>: ffmpeg[0xb2e8bab0]: [mjpeg] bits 235 is invalid
2025-05-28 18:58:59.596 T:2978    debug <general>: Error [-1094995529] while decoding frame: Unknown error 1094995529
2025-05-28 18:58:59.596 T:2978    debug <general>: LoadFromFileInternal - Load of /mnt/odroidhc4/medina/Movies_Sets/Dune Collection/poster.jpeg failed.
2025-05-28 18:58:59.622 T:2854    debug <general>: [Warning] CGUITextureManager::GetTexturePath: could not find texture 'DefaultMovie.png'

And for an individual title:

2025-05-28 18:59:12.656 T:2977    error <general>: ffmpeg[0xb2dcc9d8]: [mjpeg] mjpeg: unsupported coding type (c7)
2025-05-28 18:59:12.657 T:2977    error <general>: ffmpeg[0xb2dcc9d8]: [mjpeg] invalid id 148
2025-05-28 18:59:12.657 T:2977    debug <general>: Error [-1094995529] while decoding frame: Unknown error 1094995529
2025-05-28 18:59:12.657 T:2977    debug <general>: LoadFromFileInternal - Load of /mnt/odroidhc4/medina/Movies/Dune_Part-Two_2024/Dune_Part-Two_2024-poster.jpeg failed.

I have tried removing all thumbnail data by deleting the folder .kodi/userdata/Thumbnails and getting the Vero4K+ to re-cache the artwork, but that didn’t help.

For what it’s worth, I downloaded the artwork from https://www.themoviedb.org/.

Thanks

2

Is there any way you can give us a direct link to these ‘poster.jpeg’ files?
Please don’t upload here, because the forum might scale / modify it.

3

Sure, 1 sec

4

This is the link to the poster for the collection:
https://image.tmdb.org/t/p/original/lxIGYkpvYjLtYtZH684AQft0FhD.jpg

And the fanart for the collection:
https://image.tmdb.org/t/p/original/iCFFmXkK5FdIzqZyyQQEdpkTo8C.jpg

5

It’s probably also worth noting that the poster and fanart are no longer displaying for my MCU Collection. This was an existing library item, and it doesn’t seem to have been able to display this since I tried removing all thumbnail data by deleting the folder .kodi/userdata/Thumbnails and getting the Vero4K+ to re-cache the artwork.

It’s probably also worth noting we have been moving and so the Vero 4K+ hasn’t been used this year. So, I was prompted to and installed the latest update before trying all this - i.e. trying to add Dune 1 and 2 to the library and all the subsequent attempts to recache artwork.

The MCU Collection artwork had definitely all worked prior to all this.