Can't watch the whole movie


Several times I started a movie, got comfortable to enjoy a good movie with my family, but couldn’t see the whole movie. The video stops halfway or near the end. Couldn’t find a way to make it work, so we had to watch all together on the laptop (the movies work on the laptop without problem). Over the last month it happend more than 10 times! It is very disappointing for everyone.

I recently formatted the vero because after the may update the wireless internet was gone, but the problem stays…

Can anyone help us with that problem?

Big thx ahead!!!


To get a better understanding of the problem you are experiencing we need more information, including logs from you. Please see for advice on how to help us help you.

The logs can be viewed on this link: log files
The movie that failed in the log is “Safety first The movie”
It doesn’t happen with every movie, but there are sereval in my moviedatabase (± 10).
All my movies are mkv-files in HD

Is this enough info?

Just this movie? Or all movies? Provide mediainfo on this file please.

any suggestions? Need more info?

Please provide mediainfo on the problematic file. See the wiki how to do that.
We need info on the codec of audio and videostreams.