Casting to Vero 4K+ OSMC Problems

Help and Support
1

I am trying to figure out how to cast from a computer to Vero 4K+ OSMC. I tried the cast to Kodi plugin on Firefox and I found that the video lags behind the audio constantly. Every now and then the video jumps to catch up with the audio. Then it falls behind again.

Is there any way to cast to Vero 4K+ OSMC that works?

I tried it on 1920x1080 and the video doesn’t lag behind anymore. Why is the Vero 4K+ not able to play 4K?

2

Hi,

Some logs would help us narrow down on the potential issue but as I am sure you can imagine there are a few variables at play.

  • Is the computer connected to WiFi or Ethernet?
  • Is the Vero connected to WiFi or Ethernet?
  • Have you verified that other devices can be casted to without issue to rule out a PC performance problem?
  • Have you played other content on the Vero to rule out a networking issue?

Sam

3

It is my only 4K casting device I have but internet bandwidth and computer specs are not a problem. It is using wifi but there is plenty of bandwidth on the wifi.

4

I’d suggest posting some logs

Sam

5

We recommend people with 4K TVs set their user interface (UI) to 1080p. Kodi’s UI is not optimized for 4K yet and this can put unnecessary demands on your device and can lead to a suboptimal picture quality, as well as potentially cause other issues.

The settings we recommend are as follows…

Settings>System>Display>Resolution> 1920x1080p
Settings>System>Display>Whitelist> (empty) *
Settings>Player>Videos>Adjust display refresh rate>Always

Some televisions may also need, or benefit from, the following being set…

System>Display>Force 4:2:2 colour subsampling> (enable)

With the above settings your UI will be output in Full HD and your 4K content will be output in 4K.

*Information regarding the whitelist can be found here. If you have any doubt, feel free to upload some logs so we can verify that your settings are indeed correct.