I’ve seen a few reports here about constant crashes on AppleTV - with Sam’s reply about a “useful” bug reports requiring logs. Unfortunately nobody seems to have taken the trouble - so I’m doing this now.
I am reliably having OSMC hang and then restart when playing higher bitrate/resolution files. The problem appears to be related to CrystalHD. I’m on an AppleTV1 with a CrystalHD (bcm70015 I believe), that has reliably worked using OpenElec (Used to run Crystalbuntu on this AppleTV too, but using a bcm70012 card). Generally the crash happens before the file even starts playing, however in the first instance that I had debug logging enabled, the file did play for a few seconds before it crashed. I’ve tried both the Confluence and OSMC skins but this doesn’t appear to make a difference.
I’ve done a subsequent attempt which crashed almost immediately (without the video playback commencing) and for this one I ran the ‘grab-logs -A’ command with output here: http://paste.osmc.io/icudibazir
I’m testing this out from USB and have experienced the same symptoms using both of these builds:
2016.02-3-USB
2016.04-1-USB
(Specifically using a Sandisk 32gb cruzer micro, which again I have used reliably under OpenElec).
I can only access one of those logs. It shows CrystalHD decoder open but that’s it. It would be good to get a small sample of a file that’s problematic so I can look closely at the issue.
It should also be noted that we can swap quite aggressively on OSMC, which isn’t done quite as much on OE. This means OSMC will run a lot better on a hard disk than a USB, and should have a little better performance than OE would on an HDD. The idea behind USB installs is to use a rotational drive, or just test OSMC before you wipe the Apple OS. If you can, attempt a hard disk install.
Strange that the pastebin link died. I wonder if it was too big? (It did trigger some kind of SPAM warning when I posted it, but I completed a recaptcha which seemed to resolve this.)
I’ve tried to cut back the log so it is under 64kb, maybe this will help, though the SPAM warning was still triggered:
… and here’s a really ‘lightweight’ paste of just the last couple of hundred lines before the crash, that didn’t trigger this SPAM warning:
I’ll see if I can prepare some kind of sample file - might take me a day or two.
I do expect USB to be slow. I have an SSD in my AppleTV, but I’d prefer to know it’s going to work before I nuke my existing OpenElec install
I’m also having frequent crashes.
It usually happensstopping video playback but also with video streaming.
I was running top command during these crashes and I noticed that swap free memory goes to 0, kodi becomes unresponsive and then osmc crashes.
Here is my log: paste.osmc.io/acavudenoq
I have the same problem with kernel panics on reboot and/or Sad Face hangs on the OSMC screen. I’m on my 6th re-install of OSMC.
The problem for me comes after trying to play a live stream. It’s almost like a hidden bomb that goes off if I play the wrong live stream (though one time it happened on a MSNBC stream I had played before). I’m sooo tired of it and I wish this bug was fixed!!!
I have this issue using official Iptv simple client with a list of public legit streams.
When I stop a stream it takes ages to go back to list screen and often it crashes.
Do you plan to fix the chd issue soon? My atv is almost unusable now.
On the screen, I see the circle of dots (frozen) for several seconds (actually it varies, and can feel like close to a minute), before eventually the OSMC splash screen re-appears and OSMC restarts.
I’ve tried this a few times with this sample video. Once or twice, I saw the same as the above but the video actually started playing after the long pause. The first time it played right through, smooth and good. The seocnd time the video froze after a few seconds.
I might add that my OSMC install is 100% vanilla. Default skin, no add-ons - the only change I’ve made to out-of-the-box is to add a Video source (I’m playing this file over UPNP).
I was hoping that the may update would solve the situation with constant crashes but it did not (not for me at least). Almost seems as it got worse…
Is there a way to downgrade to a (ie.) February release from within the “My OSMC” or perhaps from command line? Initially this platform worked very well (just as the Crystalbuntu did, still run this on my other 2 ATV1:s with no problems what so ever… )
I will be preparing a series a of logs for you as I am also experiencing extreme problems with stability as well across multiple apple tv’s (Version 16.X is almost unusable for me)
Amber Skin
Scrolling through my movie or TV library too quickly will result in AppleTV crashing and restarting.
Playing h.264 content greater than 720p will usually fail on the first play, either causing the apple tv to reboot, or simply not play. Second (and sometimes third) attempt will usually play the file (this is not localized to any single file, I can reproduce it with any h.264 content). Once files are playing there are no problems, but it takes 2-3 attempts to get media to play.
