This is on a Vero 4K+ running the October 2020 update.
I have movies and TV shows on an external drive plugged in via USB. When it goes off and scans, it sometimes completes, but not always. It often pops up a dialog that says “Couldn’t download information - Unable to connect to remote server. Would you like to continue scanning?” If you select “yes” it continues on. I captured the logs and they’re at https://paste.osmc.tv/ihuvubamus . As near as I can tell, the failure happens when the server returns a 422 error. Is this a known issue? Is it possible that there’s something about the movie name which gives the information scraper gas?
As I am typing this I see old messages going back a few years where other people updated some scraper files and that fixed their problem. I will try that, but this seems more sinister.
I also was concerned that perhaps it was a Wifi connectivity issue. I have two radios here. One is a modern high security 2GHz/5GHz device, and the other is a 2GHz radio that runs WEP (needed for older stuff I have) but is secured through ethernet MAC address filtering. That sucker is a rock and never fails. I connected the Vero in through that and after several forced library updates I was able to get another failure.
I’m going to to look through the addons for a way of getting new movie database scrapers, but if there’s a known issue that deals with HTTP 422 errors, that might be handy.