I’m using a Sony TV and the right direction button on the remote skips ahead in the current media by 10 seconds.
Occasionally when you use this a couple of times in a row OSMC crashes.
The only way I can seem to recover is to reboot which gets annoying if it happens regularly.
The logs are at: http://paste.osmc.io/worovabeha
Any ideas or fixes?
Thanks.
The most important logs, the Kodi logs, are missing from your link.
The on screen (for want of a better word) display had crashed, so I used grab -log -all from the command line.
Rather than use “all”, which I thought would provide the needed logs, can you suggest which option to use in future then please
grab-logs -A
@ActionA, apologies, my bad!
Looking at your post and what I entered at the command line, it turns out I got the commands mixed up! My mistake was missing out a “-”. It should have been: grab-log -A or grab-log --all not what I entered grab-log -all!
I’ll try and recreate the error and reupload my logs.
It happened again and I got the command correct this time!
I had to restart OSMC as running the grab-logs command on the crash did nothing. The reboot was around 0748. This time it crashing while seeking through a YouTube video, yesterday it was a file on a NFS mount.
The logs are at: http://paste.osmc.io/ozisixomof
Thanks for any insight you can provide.
for what it is worth, I have this on the old pi B when playing a 38 GB BD.ISO. No problems on the 2 or 3.
As you logfile is full of platinum errors I would suggest you temporary disable that if you really want to do troubleshooting on your seeking crash as it is impossible to see the failures with all that platinum messages.
07:58:02 104.364754 T:1528792048 ERROR: Platinum [platinum.core.service]: Invalid scpd root tag name
07:58:02 104.364967 T:1528792048 ERROR: Platinum [platinum.core.service]: NPT_CHECK failed, result=-20011 (NPT_ERROR_INVALID_SYNTAX) [(((-20000-0) - 11))]
> 07:58:02 104.365128 T:1528792048 FATAL: Platinum [platinum.core.service]: Failed to parse scpd: <!doctype html><html><head><title>netbox HTTP server - Error 403</title></head><body><h1>netbox HTTP server</h1><h2>Error 403</h2></body></html>
07:58:02 104.365242 T:1528792048 ERROR: Platinum [platinum.core.ctrlpoint]: NPT_CHECK failed, result=-1 (FAILURE) [(res)]
> 07:58:02 104.365326 T:1528792048 ERROR: Platinum [platinum.core.ctrlpoint]: Bad SCPD response for device "T-Box [5A:F8:AB]":<!doctype html><html><head><title>netbox HTTP server - Error 403</title></head><body><h1>netbox HTTP server</h1><h2>Error 403</h2></body></html>
Thanks.
This is on a pi 3!
What is platinum?
This isn’t something I’ve installed so I have no idea how to install it.
Well you have installed some banned repository which most likely installed it for you. Suggest a clean start without the repository and see if that solves your issues.
Cool thanks. I’ll give that a go then.
Thanks.
Can you try disabling omxplayer in video/acceleration settings?
OK I’ve disabled omxplayer and it seems to be a lot better.
I was able to skip through a whole video, using the right direction/ +10 sec skip, without any crashing.
Hello,
I have the same problem when streaming and sometimes playing local video files. I never had a problem up until April’s update. Here’s my log file: http://paste.osmc.io/nosovubehu
Tried disabling OMXplayer but made no difference
Is “ERROR: CDVDMsgGeneralSynchronize - timeout” causing the crash??
@S47 I don’t think this is the same issue, but you’d need to enable debug and capture a log to be sure.
This should fix the issue with omxplayer and seeking/trickplay. Should be in next OSMC update.
@popcornmix thanks for that. Will this just be in the usual update that drops at the start of the month?
That’s up to Sam, but I’d expect so.