Don't buy, support doesn't answer

[sam_nazarko]

Hi,

I have responded to your post here:

Non UK plug received

Gareth, I was away on holiday for a few weeks and as this is not a standard order (needs manual intervention), I wasn’t able to action it yet. I was expecting to pick this up on Monday (I already picked up the ticket and noted it) I suggest you return this for a full refund if you’d prefer and feel that you’ve been ripped off. Otherwise I’m happy to ship a replacement on Monday for delivery on Wednesday. Do let me know. Cheers, Sam

I’m happy to ship you a replacement power supply on Monday.
Alternatively you’re welcome to return the item for a full refund.

Cheers

Sam