Yes my VM does not have arp installed, apt-get install arp doesn’t work.
I unplugged the vero 4k and then plugged in the 4k+ in the same spot
through wireless I am able to download the update.
I have not rebooted my router yet, I had it plugged into my cisco gigabit switch but I was getting no wired connection, once I switched it to the mikrotik it resolved the issue
Ok, for me this sounds like a arp or a firewall issue.
Try the router reboot if that not helping it to fix would have to do further digging
Okay connectivity issue has been resolved, there was an ARP entry for the old Vero 4k which I removed now I am ping everything from the previous tests successfully and it says in My OSMC Connected where it was saying No Internet. however I am still “Unable to connect to remote server.” when scanning for new content, and when I click on get more skins it does nothing. Here are the logs I just grabbed.
https://paste.osmc.tv/nejomugibe
Seems to be some scraper issue
Maybe try to catch that webpage from your PC and also with wget/curl from the Vero to see whats going on.
12:42:08.376 T:3610366720 ERROR: CCurlFile::FillBuffer - Failed: HTTP returned error 401
12:42:08.376 T:3610366720 ERROR: CCurlFile::Open failed with code 401 for https://api.thetvdb.com/search/series?name=The_Secret_Life_of_Machines
12:42:08.377 T:3610366720 ERROR: Run: Unable to parse web site13:05:00.777 T:3643384576 ERROR: CCurlFile::FillBuffer - Failed: HTTP returned error 403 13:05:00.778 T:3643384576 ERROR: CCurlFile::Open failed with code 403 for https://api.tmdb.org/3/search/movie?api_key=6889f6089877fd092454d00edb44a84d&query=Annihilation&year=2018&language=en 13:05:00.778 T:3643384576 ERROR: Run: Unable to parse web site
I get error not authorized from my pc, from vero4k+ I get
osmc@osmc:~$ wget https://api.thetvdb.com/search/series?name=The_Secret_Life_of_Machines
[1] 4720
-bash: accept-language=en: command not found
osmc@osmc:~$ --2018-09-29 21:15:50-- https://api.thetvdb.com/search/series?name=The_Secret_Life_of_Machines
Resolving api.thetvdb.com (api.thetvdb.com)… 104.16.231.14, 104.16.228.14, 104.16.230.14, …
Connecting to api.thetvdb.com (api.thetvdb.com)|104.16.231.14|:443… connected.
HTTP request sent, awaiting response… 401 Unauthorized
Username/Password Authentication Failed.
–2018-09-29 21:15:51-- https://api.thetvdb.com/search/series?name=The_Secret_Life_of_Machines
Reusing existing connection to api.thetvdb.com:443.
HTTP request sent, awaiting response… 401 Unauthorized
Username/Password Authentication Failed.
^C
[1]+ Exit 6 wget https://api.thetvdb.com/search/series?name=The_Secret_Life_of_Machines
osmc@osmc:~$
osmc@osmc:~$ curl https://api.thetvdb.com/search/series?name=The_Secret_Life_of_Machines
[1] 4722
-bash: accept-language=en: command not found
osmc@osmc:~$ {“Error”:“Not authorized”}
[1]+ Done curl https://api.thetvdb.com/search/series?name=The_Secret_Life_of_Machines
osmc@osmc:~$
Ok, seems to be current issues with the scraper addons. Normally that issues fix themselves after a day or so.
okay, anything on the get more skins button doing nothing?
Try some of the basic steps again, like ping your router, ping 8.8.8.8, etc to try and narrow down where the network problem is.
traceroute 8.8.8.8
could help see where it’s failing.
can you reboot twice and then try just the get more skins step and upload the debug logs.
from every test I’ve run I have complete connectivity, I can ping both that you mentioned, I am getting 401 error in the logs when trying to scan for new content
Ok. I saw that you were still getting the ‘No Internet’ status, so just wanted to be sure.
okay well I rebooted twice and now it’s working…
Strange but good to know
also scanning for new content also looks like it’s working now too, I guess it’s not did you trying turning it off and on again anymore, it’s did you turning it off and on again twice yet?