Ethernet problems

Hi Sam/all,

Was going to reply to the main thread but it’s closed.

My unit was performing fine until a few days ago. I’d just been watching series on continuous play, no issues.

Finally went to browse through my films and check everything was listed (been having issues with the naming of Alien 3), noticed this was a bit jerky. Went back to playing content and it was suddenly freezing, buffering, saying it was too slow for continuous playback.

So this test was done with a PC (Intel I218V) wired to a BT Home Hub 6 (also checked with a Plusnet Hub One) then wired into the Vero4k+. Results are fine one way but not the other.

osmc@vero4kliving:~$ iperf3 -R -c 192.168.1.65

Connecting to host 192.168.1.65, port 5201
Reverse mode, remote host 192.168.1.65 is sending
[ 4] local 192.168.1.64 port 45004 connected to 192.168.1.65 port 5201
[ ID] Interval Transfer Bandwidth
[ 4] 0.00-1.00 sec 109 MBytes 914 Mbits/sec
[ 4] 1.00-2.00 sec 112 MBytes 938 Mbits/sec
[ 4] 2.00-3.00 sec 112 MBytes 937 Mbits/sec
[ 4] 3.00-4.00 sec 111 MBytes 935 Mbits/sec
[ 4] 4.00-5.00 sec 112 MBytes 938 Mbits/sec
[ 4] 5.00-6.00 sec 112 MBytes 938 Mbits/sec
[ 4] 6.00-7.00 sec 112 MBytes 937 Mbits/sec
[ 4] 7.00-8.00 sec 112 MBytes 937 Mbits/sec
[ 4] 8.00-9.00 sec 112 MBytes 939 Mbits/sec
[ 4] 9.00-10.00 sec 80.9 MBytes 678 Mbits/sec


[ ID] Interval Transfer Bandwidth
[ 4] 0.00-10.00 sec 1.06 GBytes 909 Mbits/sec sender
[ 4] 0.00-10.00 sec 1.06 GBytes 909 Mbits/sec receiver

iperf Done.
osmc@vero4kliving:~$ iperf3 -c 192.168.1.65
Connecting to host 192.168.1.65, port 5201
[ 4] local 192.168.1.64 port 45006 connected to 192.168.1.65 port 5201
[ ID] Interval Transfer Bandwidth Retr Cwnd
[ 4] 0.00-1.00 sec 1.53 MBytes 12.8 Mbits/sec 51 2.85 KBytes
[ 4] 1.00-2.00 sec 1.99 MBytes 16.7 Mbits/sec 98 4.28 KBytes
[ 4] 2.00-3.00 sec 1.17 MBytes 9.80 Mbits/sec 39 5.70 KBytes
[ 4] 3.00-4.00 sec 2.66 MBytes 22.3 Mbits/sec 101 2.85 KBytes
[ 4] 4.00-5.00 sec 754 KBytes 6.18 Mbits/sec 29 5.70 KBytes
[ 4] 5.00-6.00 sec 1.68 MBytes 14.1 Mbits/sec 64 2.85 KBytes
[ 4] 6.00-7.00 sec 971 KBytes 7.95 Mbits/sec 36 4.28 KBytes
[ 4] 7.00-8.00 sec 3.18 MBytes 26.7 Mbits/sec 128 4.28 KBytes
[ 4] 8.00-9.00 sec 3.76 MBytes 31.6 Mbits/sec 149 2.85 KBytes
[ 4] 9.00-10.00 sec 1.79 MBytes 15.0 Mbits/sec 61 1.43 KBytes


[ ID] Interval Transfer Bandwidth Retr
[ 4] 0.00-10.00 sec 19.4 MBytes 16.3 Mbits/sec 756 sender
[ 4] 0.00-10.00 sec 19.4 MBytes 16.2 Mbits/sec receiver

iperf Done.

Is this the same issue? Strange that it’s only just reared it’s head.

If there were no updates done, I’d suggest a reboot of both the Vero and the NAS (file server, PC, whatever) and see if the problem clears up.

Vero has been rebooted as has the PC. Will try again later this evening.

OK better after a reboot, but still only half the expected speed going from the Vero, but seems to be fine without slowdowns now :slight_smile:

osmc@vero4kliving:~$ iperf3 -R -c 192.168.1.65
Connecting to host 192.168.1.65, port 5201
Reverse mode, remote host 192.168.1.65 is sending
[ 4] local 192.168.1.64 port 56499 connected to 192.168.1.65 port 5201
[ ID] Interval Transfer Bandwidth
[ 4] 0.00-1.00 sec 111 MBytes 935 Mbits/sec
[ 4] 1.00-2.00 sec 112 MBytes 939 Mbits/sec
[ 4] 2.00-3.00 sec 112 MBytes 939 Mbits/sec
[ 4] 3.00-4.00 sec 111 MBytes 935 Mbits/sec
[ 4] 4.00-5.00 sec 109 MBytes 918 Mbits/sec
[ 4] 5.00-6.00 sec 112 MBytes 940 Mbits/sec
[ 4] 6.00-7.00 sec 112 MBytes 940 Mbits/sec
[ 4] 7.00-8.00 sec 112 MBytes 940 Mbits/sec
[ 4] 8.00-9.00 sec 112 MBytes 939 Mbits/sec
[ 4] 9.00-10.00 sec 112 MBytes 939 Mbits/sec


[ ID] Interval Transfer Bandwidth
[ 4] 0.00-10.00 sec 1.11 GBytes 955 Mbits/sec sender
[ 4] 0.00-10.00 sec 1.11 GBytes 955 Mbits/sec receiver

iperf Done.
osmc@vero4kliving:~$ iperf3 -c 192.168.1.65
Connecting to host 192.168.1.65, port 5201
[ 4] local 192.168.1.64 port 56501 connected to 192.168.1.65 port 5201
[ ID] Interval Transfer Bandwidth Retr Cwnd
[ 4] 0.00-1.00 sec 47.6 MBytes 399 Mbits/sec 47 15.7 KBytes
[ 4] 1.00-2.00 sec 45.9 MBytes 385 Mbits/sec 45 20.0 KBytes
[ 4] 2.00-3.00 sec 47.9 MBytes 402 Mbits/sec 46 18.5 KBytes
[ 4] 3.00-4.00 sec 47.5 MBytes 398 Mbits/sec 47 22.8 KBytes
[ 4] 4.00-5.00 sec 50.5 MBytes 422 Mbits/sec 44 35.6 KBytes
[ 4] 5.00-6.00 sec 43.5 MBytes 367 Mbits/sec 55 20.0 KBytes
[ 4] 6.00-7.00 sec 37.9 MBytes 318 Mbits/sec 53 8.55 KBytes
[ 4] 7.00-8.00 sec 40.4 MBytes 339 Mbits/sec 44 15.7 KBytes
[ 4] 8.00-9.00 sec 41.0 MBytes 344 Mbits/sec 46 12.8 KBytes
[ 4] 9.00-10.00 sec 50.1 MBytes 420 Mbits/sec 53 20.0 KBytes


[ ID] Interval Transfer Bandwidth Retr
[ 4] 0.00-10.00 sec 452 MBytes 379 Mbits/sec 480 sender
[ 4] 0.00-10.00 sec 451 MBytes 379 Mbits/sec receiver

iperf Done.

[ ID] Interval           Transfer     Bandwidth       Retr
[  4]   0.00-10.00  sec   452 MBytes   379 Mbits/sec  480             sender
[  4]   0.00-10.00  sec   451 MBytes   379 Mbits/sec                  receiver

480 retries still isn’t good.

Spoke too soon, 20 minutes into watching and bang, buffering…iperf3 results…

osmc@vero4kliving:~$ iperf3 -R -c 192.168.1.65
Connecting to host 192.168.1.65, port 5201
Reverse mode, remote host 192.168.1.65 is sending
[ 4] local 192.168.1.64 port 56504 connected to 192.168.1.65 port 5201
[ ID] Interval Transfer Bandwidth
[ 4] 0.00-1.00 sec 182 KBytes 1.49 Mbits/sec
[ 4] 1.00-2.00 sec 534 KBytes 4.37 Mbits/sec
[ 4] 2.00-3.00 sec 469 KBytes 3.84 Mbits/sec
[ 4] 3.00-4.00 sec 559 KBytes 4.58 Mbits/sec
[ 4] 4.00-5.00 sec 12.8 KBytes 105 Kbits/sec
[ 4] 5.00-6.00 sec 210 KBytes 1.72 Mbits/sec
[ 4] 6.00-7.00 sec 2.98 MBytes 25.0 Mbits/sec
[ 4] 7.00-8.00 sec 1.67 MBytes 14.0 Mbits/sec
[ 4] 8.00-9.00 sec 1.09 MBytes 9.12 Mbits/sec
[ 4] 9.00-10.00 sec 185 KBytes 1.52 Mbits/sec


[ ID] Interval Transfer Bandwidth
[ 4] 0.00-10.00 sec 8.00 MBytes 6.71 Mbits/sec sender
[ 4] 0.00-10.00 sec 7.84 MBytes 6.57 Mbits/sec receiver

iperf Done.
osmc@vero4kliving:~$ iperf3 -c 192.168.1.65
Connecting to host 192.168.1.65, port 5201
[ 4] local 192.168.1.64 port 56506 connected to 192.168.1.65 port 5201
[ ID] Interval Transfer Bandwidth Retr Cwnd
[ 4] 0.00-1.00 sec 2.01 MBytes 16.8 Mbits/sec 47 2.85 KBytes
[ 4] 1.00-2.00 sec 934 KBytes 7.65 Mbits/sec 35 4.28 KBytes
[ 4] 2.00-3.00 sec 576 KBytes 4.72 Mbits/sec 25 2.85 KBytes
[ 4] 3.00-4.00 sec 797 KBytes 6.53 Mbits/sec 41 2.85 KBytes
[ 4] 4.00-5.00 sec 1.77 MBytes 14.9 Mbits/sec 87 2.85 KBytes
[ 4] 5.00-6.00 sec 1.03 MBytes 8.61 Mbits/sec 50 4.28 KBytes
[ 4] 6.00-7.00 sec 1.64 MBytes 13.7 Mbits/sec 47 2.85 KBytes
[ 4] 7.00-8.00 sec 535 KBytes 4.38 Mbits/sec 29 2.85 KBytes
[ 4] 8.00-9.00 sec 952 KBytes 7.80 Mbits/sec 63 2.85 KBytes
[ 4] 9.00-10.00 sec 898 KBytes 7.36 Mbits/sec 50 4.28 KBytes


[ ID] Interval Transfer Bandwidth Retr
[ 4] 0.00-10.00 sec 11.0 MBytes 9.25 Mbits/sec 474 sender
[ 4] 0.00-10.00 sec 10.9 MBytes 9.13 Mbits/sec receiver

iperf Done.

I don’t think it’s well :frowning:

Sorry to hear this.

The device won’t go bad after time. The issue would have been there to begin with.

Did you run an iperf3 test when you received the device?

Sam

Hi Sam, no, I thought about it when I saw the posts on here but had no issues with playback so forgot about it.

Do you have another switch or cable you can test with?
I assume 192.168.1.65 is the PC which is wired.

Sam

Yep it is. I can connect them direct, although I’ll need to find a keyboard to login to the Vero with. Out at the moment so I’ll give it a try tomorrow :slight_smile:

Will try this tonight, wasn’t in yesterday.

@sam_nazarko apologies for the delay, here’s a direct connection between the Vero and my PC, same result. I guess I’ve got a broken one :confused:

Connecting to host 192.168.1.65, port 5201
Reverse mode, remote host 192.168.1.65 is sending
[  4] local 192.168.1.64 port 50470 connected to 192.168.1.65 port 5201
[ ID] Interval           Transfer     Bandwidth
[  4]   0.00-1.00   sec  1.36 MBytes  11.4 Mbits/sec                  
[  4]   1.00-2.00   sec  12.8 KBytes   105 Kbits/sec                  
[  4]   2.00-3.00   sec  0.00 Bytes  0.00 bits/sec                  
[  4]   3.00-4.00   sec   620 KBytes  5.09 Mbits/sec                  
[  4]   4.00-5.00   sec  37.4 MBytes   314 Mbits/sec                  
[  4]   5.00-6.00   sec   112 MBytes   936 Mbits/sec                  
[  4]   6.00-7.00   sec   112 MBytes   940 Mbits/sec                  
[  4]   7.00-8.00   sec   112 MBytes   938 Mbits/sec                  
[  4]   8.00-9.00   sec   112 MBytes   940 Mbits/sec                  
[  4]   9.00-10.00  sec   112 MBytes   940 Mbits/sec                  
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bandwidth
[  4]   0.00-10.00  sec   599 MBytes   503 Mbits/sec                  sender
[  4]   0.00-10.00  sec   599 MBytes   503 Mbits/sec                  receiver

iperf Done.


Connecting to host 192.168.1.65, port 5201
[  4] local 192.168.1.64 port 50472 connected to 192.168.1.65 port 5201
[ ID] Interval           Transfer     Bandwidth       Retr  Cwnd
[  4]   0.00-1.00   sec   488 KBytes  3.99 Mbits/sec   41   2.85 KBytes       
[  4]   1.00-2.00   sec   275 KBytes  2.25 Mbits/sec   20   2.85 KBytes       
[  4]   2.00-3.00   sec   853 KBytes  6.98 Mbits/sec   79   1.43 KBytes       
[  4]   3.00-4.00   sec   637 KBytes  5.23 Mbits/sec   50   4.28 KBytes       
[  4]   4.00-5.00   sec  25.7 KBytes   210 Kbits/sec    9   1.43 KBytes       
[  4]   5.00-6.00   sec   106 KBytes   865 Kbits/sec    8   4.28 KBytes       
[  4]   6.00-7.00   sec  91.2 KBytes   747 Kbits/sec   23   2.85 KBytes       
[  4]   7.00-8.01   sec   304 KBytes  2.47 Mbits/sec   38   4.28 KBytes       
[  4]   8.01-9.00   sec  85.5 KBytes   706 Kbits/sec   12   2.85 KBytes       
[  4]   9.00-10.00  sec   515 KBytes  4.22 Mbits/sec   41   2.85 KBytes       
- - - - - - - - - - - - - - - - - - - - - - - - -
[ ID] Interval           Transfer     Bandwidth       Retr
[  4]   0.00-10.00  sec  3.30 MBytes  2.77 Mbits/sec  321             sender
[  4]   0.00-10.00  sec  3.23 MBytes  2.71 Mbits/sec                  receiver

iperf Done.

Sounds like it. Contact support@osmc.tv and we’ll get this sorted for you.

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