Failing to start up

Help and Support Vero 4K / Vero 4K +
1

Vero4k failing to start up

When I turn power on I get a purple screen
Then the Blue OSMC starts up then everting dies

No red lights on the box after the blue osmc screen

Any idea?

2

Hi,

If possible try a different powersupply or powering off an A to A usb cable.

Or you try a reinstall:

Thanks Tom.

3

The adapter I have is
tzh 503
5v 2a
The original that can with it

Looking on the vero site there power supply is
5v-2.5a

Stick with what I’ve got or go for the 2.5a?

Been working fine for 2 year

4

Hi,

Either or, I think the 2.5a is for the vero4k+, as this draws slightly more power; but will work fine on the vero4k.

But if you need to purchase a psu or a cable to test, I would try a reinstall first.

@Boxster74 Sorry didn’t even look in the store, please ignore the strike through above and try a reinstall.

Thanks Tom.

5

The 5V 2.5A power supply is for Raspberry Pi, not Vero.

To me it just sounds like @Boxster74 just needs to reinstall OSMC.

1 Like
6

Cheers Sam I’ll give it a try in the morning

1 Like
7

Tried reinstalling as suggested.

Power on
Blue Osmc screen appears
Then powers down

Doesn’t have a chance to search for usb before shutting down

8

There is still power going to the vero as there is a light on the usb? But after the osmc start up page it just sits on a blank blue screen

9

Hi,

Are you able to try the reinstall with a microsd card?

Thanks Tom.

10

Some photos would help us

Also a screenshot of the contents of your SD / USB so we can verify that you imaged it correctly.