Google wifi router Synology shares extremely slow

Hi All,

I changed my network setup and Google Wifi is now my principal router.
Connected a switch to its Lan port with Vero 4K+, Apple TV etc.
Only with the Vero 4K+ the performance is extremely slow.
It list the folders in a share without delays but it can take up to 5 min before a movie starts.
No ideay what is going on.

With out logs we would even have less an idea than yourself. Suggest to first upload logs and you might want to check network bandwidth throughput with iperf3

To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.

Depending on the used skin you have to set the settings-level to standard or higher, in summary:

  • enable debug logging at settings->system->logging

  • reboot the OSMC device twice(!)

  • reproduce the issue

  • upload the log set (all configs and logs!) either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A

  • publish the provided URL from the log set upload, here

Thanks for your understanding. We hope that we can help you get up and running again shortly.

OSMC skin screenshot:

Apologies for my late reply. Only got to further look into this today.
Resolved :slight_smile: . I also updated to the most recent DSM and something was not correct with my permissions settings.
Thanks for your time, appreciated.