Have to boot without hdmi plugged in

Help and Support
1

Since today’s update Vero 4k display ’ please stand by’ *and then video signal is lost…

Only way to get it working is to boot with hdmi cable unplugged.

My monitor is 4k capable.

Here are my logs : https://paste.osmc.tv/zefadujuyi

Thanks for your help!

2

Has this always been the case?
We haven’t released an update since 31st October

Sam

3

Can’t really say have been using my Vero since a few days only… Last time I used it was before October… Seems really 4k related as it displays black screen when forcing resolution to 4k.

4

Do you mean that you’ve set the GUI to 4K in Settings → Display?
You are meant to run the GUI at 1080p and enable Adjust Refresh Rate.

Sam

5

Yes, but that was only a test done after the error first appeared.

The ‘no hdmi feed’ happens with the gui set at 1080p.

6

Can you upload a log via SSH when you have no signal?

7

Thanks for looking into it,

Here it is : https://paste.osmc.tv/oyicotoheg

8

Try:

fw_setenv hdmimode 1080p50hzforce
fw_setenv outputmode 1080p50hzforce

And reboot.

Sam

9

Yup have signal now :slight_smile:

10

Glad to hear this. Your TV is a little bit quirky.

Have a good Christmas.

Sam

11

Thanks but doesn’t that ‘force’ 4k content to be displayed in 1080p mode ?
4k flicks looks somewhat like 1080p quality now, maybe it’s just me imagining things though… How can I be sure ( command line or else ? ) .

12

No — if you enable Adjust Refresh Rate your 4K content still plays at 4K