HDMI dropping (Vero4k)

Help and Support
1

Hi, I keep getting this message in my logs:
Oct 10 20:10:33 RubzMedia kernel: hdmitx: audio: aout notify rate 44100
Oct 10 20:10:33 RubzMedia kernel: hdmitx: audio: aout notify size 32
Oct 10 20:10:33 RubzMedia kernel: hdmitx: audio: hdmi_ch: 0 speaker_layout: 0
Oct 10 20:10:42 RubzMedia kernel: snd_spdif_dai: aml_hw_iec958_init,runtime->rate=44100, runtime->channels=2
same source mode(1), stream format=2 CH PCM
Oct 10 20:10:42 RubzMedia kernel: hdmitx: audio: aout notify rate 44100
Oct 10 20:10:42 RubzMedia kernel: hdmitx: audio: aout notify size 32
Oct 10 20:10:42 RubzMedia kernel: hdmitx: audio: hdmi_ch: 0 speaker_layout: 0
Oct 10 20:10:43 RubzMedia kernel: snd_spdif_dai: aml_hw_iec958_init,runtime->rate=44100, runtime->channels=2
same source mode(1), stream format=2 CH PCM
Oct 10 20:10:43 RubzMedia kernel: hdmitx: audio: aout notify rate 44100
Oct 10 20:10:43 RubzMedia kernel: hdmitx: audio: aout notify size 32
Oct 10 20:10:43 RubzMedia kernel: hdmitx: audio: hdmi_ch: 0 speaker_layout: 0
Oct 10 20:10:43 RubzMedia kernel: snd_spdif_dai: aml_hw_iec958_init,runtime->rate=44100, runtime->channels=2
same source mode(1), stream format=2 CH PCM

Other logs here: https://paste.osmc.tv/cukuyasivu

What happens is that it appears the Vero keeps reconnecting to the TV. Video output is constant, but the audio keeps dropping out. Does anybody have any idea what’s going on? Could it be the cable? Vero is plugged straight into the TV, and has been working without issues.

2

Hi

We recommend people with 4K TV’s set their user interface (UI) to 1080p. Kodi’s UI is not optimized for 4K yet and this can put unnecessary demands on your device and can lead to a suboptimal picture quality, as well as potentially cause other issues.

The settings we recommend are as follows…

Settings>System>Display>Resolution> 1920x1080p
Settings>System>Display>Whitelist> (empty) *
Settings>Player>Videos>Adjust display refresh rate> On start/stop

Some televisions may also need, or benefit from, the following being set…

System>Display>Force 4:2:2 colour subsampling> (enable)

With the above settings your UI will be output in Full HD and your 4K content will be output in 4K. *Information regarding the whitelist can be found here. If you have any doubt, feel free to upload some logs so we can verify that your settings are indeed correct.

3

Jup, that did the trick. It was running fine on 4k all this time, but I guess the recent update broke something. Thanks for the quick help Sam!