Hue addon, stutter

Help and Support Vero 4K / Vero 4K +
1

Just bought a hue kit.
Installed the addon…
Everything works.
However when i enable the addon, i get stutters.
As soon as i disable the hue addon, stutter is gone…

Any help?

2

To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.

So, in summary:

  • activate the logging
  • reboot the OSMC device
  • reproduce the issue
  • upload the log set either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A
  • publish the provided URL from the log set upload, here

Thanks for your understanding. We hope that we can help you get up and running again shortly.

4

Also which Addon are you using?

13

Sorry for taking so long

Https://paste.osmc.tv/jutakevumo

Its official kodi hue addon

14

Anyone?

15

Hi,

I would ask the developer of the plugin for support, can’t see anything unusually in the log.

Thanks Tom.

16

Lol as soon as i started the topic, i knew that would end with, ask the app developer.
I will.so you cant see anything in logs… Damn cause its there.

17

And why do you think that we should support the Hue addon instead of its developer?