Internet dropping since new update

Help and Support Vero 4K / Vero 4K +
1

Hello,

Since the Easter update, I keep losing my internet connection after a brief period of time.

Everytime I reboot my internet is restored for a brief period of time (about 5 minutes). Afterward, it cuts out again and requires another reboot (but again, only stays connected briefly).

I believe this may have something to do with my Vero4k or OSMC, as it’s been happening since the update.

I dont know how to sudo or ssh (apologies in advance for my limited expertise).

Any help or suggestions is appreciated to resolve my issue.

All the best,

NC

2

Hi NC,

Can’t think of anything that would’ve changed to cause that. We haven’t had such reports but there’s a first for everything.

Does disconnecting the Vero solve the issue

Only thing I could think of would be an IP conflict. Can you reboot the router / modem?

Sam

3

Thanks Sam,

Issue seems to have resolved itself. Must have been IP related as you say.