Hi. I was playing a demo video and after a few seconds the TV would lose signal and regain it after a few seconds. Always at the same part of the video. Then I notice the video starts at 1080p and then after the TV regains its signal, it would switch to 4K.
Can you take a look at it please and let me know if that’s the case?
Log here while trying to play the video
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General
ID : 0 (0x0)
Complete name : 4K Fast & Furious 6 dtsX™.m2ts
Format : BDAV
Format/Info : Blu-ray Video
File size : 1.38 GiB
Duration : 2 min 29 s
Overall bit rate mode : Variable
Overall bit rate : 79.6 Mb/s
Maximum Overall bit rate : 109 Mb/s
Video
ID : 4113 (0x1011)
Menu ID : 1 (0x1)
Format : HEVC
Format/Info : High Efficiency Video Coding
Commercial name : HDR10
Format profile : Main 10@L5.1@High
Codec ID : 36
Duration : 2 min 28 s
Width : 3 840 pixels
Height : 2 160 pixels
Display aspect ratio : 16:9
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0 (Type 2)
Bit depth : 10 bits
Color range : Limited
Color primaries : BT.2020
Transfer characteristics : PQ
Matrix coefficients : BT.2020 non-constant
Mastering display color primaries : Display P3
Mastering display luminance : min: 0.0050 cd/m2, max: 1000 cd/m2
Maximum Content Light Level : 656 cd/m2
Maximum Frame-Average Light Level : 121 cd/m2
Audio #1
ID : 4352 (0x1100)
Menu ID : 1 (0x1)
Format : DTS XLL X
Format/Info : Digital Theater Systems
Commercial name : DTS-HD Master Audio
Muxing mode : Stream extension
Codec ID : 134
Duration : 2 min 28 s
Bit rate mode : Variable
Channel(s) : Object Based
Channel layout : Object Based
Audio #2
ID : 4353 (0x1101)
Menu ID : 1 (0x1)
Format : DTS XLL
Format/Info : Digital Theater Systems
Commercial name : DTS-HD Master Audio
Muxing mode : Stream extension
Codec ID : 134
Duration : 2 min 28 s
Bit rate mode : Variable
Channel(s) : 2 channels
Channel layout : L R
Sampling rate : 48.0 kHz
Frame rate : 93.750 FPS (512 SPF)
Bit depth : 24 bits
Compression mode : Lossless