Issues: Vero 4K + 3D + TV Panasonic TX50EXW784

Help and Support Vero 4K / Vero 4K +
1

Hello,

until recently I streamed 3D movies (HSBS/HOU, mkv) on a Samsung TV via the good old WD TV Live. This has worked perfectly all these years.

Now I want to stream the same files over a Vero 4K (OSMC 2018.01-1, KODI 17.6) on a Panasonic TX50EXW784 (4K/UHD), and there are problems: Every few seconds, at irregular intervals, the image jitters vertically. This applies to both current and older 3D films. I use the High Speed HDMI cable supplied with the Vero; playing 2D movies works flawlessly. If the Panasonic plays one of the 3D movies from a USB stick (via the internal media player software), playback is also without any interference, just like when playing 3D Blurays.

I would be very grateful for tips and hints to avoid the jittering of the picture.

Greetings,
Thomas

2

Can you post mediainfo for those files, please?

3

I made random samples, the info are always the same for every opened 3D movie file from 2011 until today:

Codec: H264 - MPEG-4 AVC (part 10) (avc1)
Resolution: 1920x834
Screen resolution: 1920x808
Frame rate: 23.976216
Decoded format: Planar 4:2:0 YUV

Some movies have full 16:9 resolution of 1920x1080, but the other values are identical to the files in letterbox format.

8

The problem seems to have been solved. The setting for “Adjust display refresh rate” must be “Always”.

10

Good find. Thanks for letting us know.