Unfortunately we need kernel messages from previous boots which are disabled by default with OSMC. To activate and provide such information, please, follow the steps below:
- login via SSH to the OSMC device, user
osmc
, passwordosmc
cd /var/log
sudo mkdir journal
- (from now, kernel messages are written to new directories for every boot)
sudo shutdown -r now
- now wait for the issue/event which is the problem of this topic
- once it happens again and you are forced to reboot the OSMC device or it rebooted automatically, you’ve to identify the right kernel message log:
7.a) login via SSH and invoke
sudo journalctl --list-boots --no-pager
7.b) the lines start with an index id like 0, -1, -2, etc. and contain the date and time when log was started - upload the appropriate kernel log using
sudo journalctl -k -b <identified index> --no-pager|paste-log
(replace<identified index>
with the real index id, see above) - also, upload the appropriate full log using
sudo journalctl -b <identified index> --no-pager|paste-log
(replace<identified index>
with the real index id, see above) - provide the returned URLs here
- don’t forget to remove the created
journal
directory otherwise your system’s root file system gets filled
11.a) login via SSH
11.b )cd /var/log
11.c)sudo rm -R -f journal && sudo reboot
(repeat this line if you get a ‘cannot remove’ error until it works and your ssh connection gets lost by the reboot)
Thx for your time. We hope to help you, soon.