Kodi Plays The Video, However No Video, Only Audio

Hi. I hv installed OSMC Oct 2016 patch, 2016.10-2

While playing Sleeping Hollow video, Kodi plays the video file, but no video. Only audio,

Media Info on the MKV file:-
General
Unique ID : 226964740715286123733637035282384756892 (0xAABFD1AD05C979F6B464E52DEA23209C)
Complete name : \Ds411j-20\movies\MOVIES\Sleepy Hollow (1999) 720p\Sleepy Hollow (1999) 720p.mkv
Format : Matroska
Format version : Version 2
File size : 7.94 GiB
Duration : 1 h 45 min
Overall bit rate : 10.8 Mb/s
Movie name : Sleepy.Hollow.1999.Blu-ray.JPN.720p.DTS.x264-NiP
Encoded date : UTC 2011-05-27 10:45:22
Writing application : mkvmerge v4.8.0 (‘I Got The…’) сборка от May 24 2011 03:12:58
Writing library : libebml v1.2.0 + libmatroska v1.1.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 8 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 1 h 45 min
Bit rate : 9 300 kb/s
Width : 1 280 pixels
Height : 694 pixels
Display aspect ratio : 1.85:1
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.437
Stream size : 6.68 GiB (84%)
Writing library : x264 core 115 r1995 c1e60b9
Encoding settings : cabac=1 / ref=8 / deblock=1:-3:-3 / analyse=0x3:0x113 / me=tesa / subme=10 / psy=1 / psy_rd=1.20:0.00 / mixed_ref=1 / me_range=24 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=12 / sliced_threads=0 / nr=0 / decimate=0 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=10 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=2pass / mbtree=0 / bitrate=9300 / ratetol=1.0 / qcomp=0.65 / qpmin=10 / qpmax=51 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=50000 / vbv_bufsize=62500 / nal_hrd=none / ip_ratio=1.40 / pb_ratio=1.30 / aq=2:0.85
Language : English
Default : Yes
Forced : No
Color range : Limited
Matrix coefficients : BT.709

Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Mode : 16
Format settings, Endianness : Big
Codec ID : A_DTS
Duration : 1 h 45 min
Bit rate mode : Constant
Bit rate : 1 509 kb/s
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 kHz
Frame rate : 93.750 FPS (512 spf)
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 1.11 GiB (14%)
Language : English
Default : Yes
Forced : No

Text
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : English
Default : Yes
Forced : Yes

Menu
00:00:00.000 : en:The Fate of Peter Van Garrett
00:03:41.221 : en:Constable Crane
00:07:12.098 : en:Sleepy Hollow
00:13:30.977 : en:The Headless Horseman
00:19:09.181 : en:Masbath’s Terrible Death
00:26:59.117 : en:Five Victims, Four Graves
00:29:38.977 : en:A Wakeful Night
00:36:32.357 : en:Magistrate Philipse
00:42:06.524 : en:The Western Woods
00:46:42.166 : en:Tree of the Dead
00:52:17.334 : en:The Killian Family
00:58:05.649 : en:“You have bewitched me”
01:03:15.291 : en:The Secret Conspiracy
01:10:03.232 : en:An Angry Wound
01:14:40.509 : en:Murder Begets Murder
01:18:59.268 : en:Evil Eyes
01:23:19.161 : en:The Archer
01:31:09.297 : en:A Head For A Head
01:38:25.733 : en:A New Century

That exceeds BD spec (5 ReFrames).

CrystalHD would probably choke on that, even if you did get video.

Thanks Sam. For Kodi to play the video, the video hv to hv MAX 5 ReFrames?

Yes.

Remember that the AppleTV is getting a little old now though.

Noted with thanks. Do u know of ANY good converter that can reduce the ReFrames?

The number of reframes can be passed to x264 as an encoding option. I believe Handbrake would let you do this.

Sam, However, i hv another mkv file with 12 ReFrames and Kodi plays the video file OK!

General
Unique ID : 238242121677107219860358396057264356262 (0xB33BC37C49A280CC8D93DF8C8BF47BA6)
Complete name : \Ds411j-20\movies\MOVIES\Star Trek - Beyond (2016) 720p\Star Trek - Beyond (2016) 720p.mkv
Format : Matroska
Format version : Version 4 / Version 2
File size : 8.44 GiB
Duration : 2 h 2 min
Overall bit rate : 9 877 kb/s
Encoded date : UTC 2016-10-22 15:58:36
Writing application : mkvmerge v8.5.1 (‘Where you lead I will follow’) 64bit
Writing library : libebml v1.3.3 + libmatroska v1.4.4

Video
ID : 6
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L5.1
Format settings, CABAC : Yes
Format settings, ReFrames : 12 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 2 h 2 min
Bit rate : 9 200 kb/s
Width : 1 280 pixels
Height : 536 pixels
Display aspect ratio : 2.40:1
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.559
Stream size : 7.85 GiB (93%)
Writing library : x264 core 142 r2431+42 c69a006 tMod [8-bit@all X86_64]
Encoding settings : cabac=1 / ref=12 / deblock=1:-3:-3 / analyse=0x3:0x113 / me=umh / subme=11 / psy=1 / fade_compensate=0.00 / psy_rd=1.05:1.05 / mixed_ref=1 / me_range=56 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-4 / threads=16 / lookahead_threads=4 / sliced_threads=0 / nr=0 / decimate=0 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / fgo=0 / bframes=10 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=240 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=150 / rc=2pass / mbtree=0 / bitrate=9200 / ratetol=1.0 / qcomp=0.65 / qpmin=0:0:0 / qpmax=69:69:69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / vbv_maxrate=300000 / vbv_bufsize=300000 / nal_hrd=none / filler=0 / ip_ratio=1.30 / pb_ratio=1.20 / aq=2:0.85 / aq-sensitivity=10.00 / aq-factor=1.00:1.00:1.00 / aq2=0 / aq3=0
Default : Yes
Forced : No
Color range : Limited
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709

Audio
ID : 7
Format : AC-3
Format/Info : Audio Coding 3
Mode extension : CM (complete main)
Format settings, Endianness : Big
Codec ID : A_AC3
Duration : 2 h 2 min
Bit rate mode : Constant
Bit rate : 640 kb/s
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 spf)
Bit depth : 16 bits
Compression mode : Lossy
Stream size : 560 MiB (6%)
Default : Yes
Forced : No

Text #1
ID : 1
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 51 min
Bit rate : 10.1 kb/s
Count of elements : 2532
Stream size : 8.05 MiB (0%)
Title : English-PGS
Language : English
Default : Yes
Forced : No

Text #2
ID : 2
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 51 min
Bit rate : 12.0 kb/s
Count of elements : 3054
Stream size : 9.60 MiB (0%)
Title : English-SDH
Language : English
Default : No
Forced : No

Text #3
ID : 3
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 54 min
Bit rate : 10.1 kb/s
Count of elements : 2910
Stream size : 8.25 MiB (0%)
Title : French-PGS
Language : French
Default : No
Forced : No

Text #4
ID : 4
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 54 min
Bit rate : 8 306 b/s
Count of elements : 2352
Stream size : 6.79 MiB (0%)
Title : Portuguese-PGS
Language : Portuguese
Default : No
Forced : No

Text #5
ID : 5
Format : PGS
Muxing mode : zlib
Codec ID : S_HDMV/PGS
Codec ID/Info : Picture based subtitle format used on BDs/HD-DVDs
Duration : 1 h 54 min
Bit rate : 8 984 b/s
Count of elements : 2342
Stream size : 7.34 MiB (0%)
Title : Spanish-PGS
Language : Spanish
Default : No
Forced : No

Menu
00:00:00.000 : en:00:00:00.000
00:08:26.548 : en:00:08:26.548
00:16:11.637 : en:00:16:11.637
00:32:38.290 : en:00:32:38.290
00:42:16.367 : en:00:42:16.367
00:52:22.264 : en:00:52:22.264
00:59:50.629 : en:00:59:50.629
01:12:05.530 : en:01:12:05.530
01:22:34.449 : en:01:22:34.449
01:33:00.950 : en:01:33:00.950
01:40:33.319 : en:01:40:33.319
01:47:38.994 : en:01:47:38.994
01:52:32.663 : en:01:52:32.663
01:55:41.351 : en:01:55:41.351

Yes but it will be hit and miss.

CrystalHD will only play up to L4.1 officially.

Getting similar problems. Blank screens and stuttering on ‘larger’ files H264. 720-1080 over 1 Gb …
Also getting a lot of crashes on those files. and a long time to actually get to that point. 5-10 seconds.

Not sure what the issue is as my GF old G5 is able to play the file fine.

Without logs and mediainfo on the file we can offer no assistance.

To get a better understanding of the problem you are experiencing we need more information, including logs from you. Our wiki contains detailed steps for providing the relevant info we need to help you.

https://osmc.tv/wiki/general/how-to-submit-a-useful-support-request

Hi Thanks for the help.

The real problem just now after update is the screen is going black after a few seconds
I switch it ‘off’ with the remote. it comes back and then goes to black screen 5-10 seconds again. TV says there is a signal but black.

I think this is my log, I followed commands via your link.
http://paste.osmc.io/zehaxiyiki.vhdl

I tried rebooting but still nothing…
question is the update Kodi or OSMC ??

You have not enabled debug logging as is instructed in the link. Not much to see here without it.

Sorry can I set that through SSH??
because the screen is only on for seconds

Is there any chance that HDMI needs reseting? How do I do that on AppleTV1?

No. it’s not the HDMI issue. It’s with the video played on ATV1.

That’s bcoz the video needs more computing power from the ATV1 + GPU card can provide.

Hence, to overcome this issue, we need to convert the video file to a lower requirement so that ATV1 can play the video.

Use HandBrake to convert the video file.

But it’s not just when it plays video files it on the UI as well.
Basically when it is doing nothing.