Library not working correctly

Help and Support Vero 4K / Vero 4K +
1

Hi,

lately have some problems with my library. Newly added Shows/Movies are displayed twice.
And the “recently added” function in the HOME Menü doesnt work anymore. I doesnt recognice newly added as newly added anymore. Looks like that it stopped. I got the second April release of OSMC.

thanks in advance

NIP

2

Hi,

To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.

So, in summary:

  • activate the logging
  • reboot the OSMC device
  • reproduce the issue
  • upload the log set either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A
  • publish the provided URL from the log set upload, here

Thanks for your understanding. We hope that we can help you get up and running again shortly.

Thanks Tom.