Live TV broken - no channels working. Recording is fine though

Help and Support Vero 4K / Vero 4K +
1

Hello there,

Made fresh install recently of my Vero 4k+
Everything seems fine except for Live TV - being broken.

Whenever I choose a channel - it stops immediately - with the error message: “One or more items failed to play check the log file for details”

Setup:

  • HDHomerun tuner
  • TVHeadend backend on Synology NAS

Watching live TV on a Windows machine with Kodi - without any problems.

Here are the logs: https://paste.osmc.tv/xuwitaneha

2 
2021-09-11 18:32:24.378 T:2850    ERROR <general>: Unable to lookup host: 'nbanas'
2021-09-11 18:32:24.383 T:3429    ERROR <general>: Unable to lookup host: 'admin'

While this should only impact the SMB mount and not the Live TV you could try the following.
sudo apt-get install samba-common-bin

3

This is the block in the logs showing the issue:

2021-09-11 18:32:24.182 T:2807     INFO <general>: VideoPlayer::OpenFile: pvr://channels/tv/Alle%20kanaler/pvr.hts_468069875.pvr
2021-09-11 18:32:24.183 T:3429    DEBUG <general>: Thread VideoPlayer start, auto delete: false
2021-09-11 18:32:24.183 T:2807    DEBUG <general>: OnPlayBackStarted: CApplication::OnPlayBackStarted
2021-09-11 18:32:24.187 T:3429     INFO <general>: Creating InputStream
2021-09-11 18:32:24.187 T:2837    DEBUG <general>: connect replacing configured host 192.168.1.42 with resolved host 192.168.1.42
2021-09-11 18:32:24.214 T:2851    ERROR <general>: Unable to lookup host: 'nbanas'
2021-09-11 18:32:24.224 T:2837    DEBUG <general>: Loading settings for pvr://channels/tv/Alle%20kanaler/pvr.hts_468069875.pvr
2021-09-11 18:32:24.232 T:2807    DEBUG <general>: CPlayerGUIInfo::InitCurrentItem(pvr://channels/tv/Alle%20kanaler/pvr.hts_468069875.pvr)
2021-09-11 18:32:24.238 T:3429    ERROR <general>: Unable to lookup host: 'admin'
2021-09-11 18:32:24.238 T:3429    DEBUG <general>: CurlFile::Open(0xc0645f10) http://admin/#2021@192.168.1.74:9981/stream/channelid/468069875
2021-09-11 18:32:24.239 T:3429    DEBUG <general>: easy_acquire - Created session to http://admin
2021-09-11 18:32:24.272 T:2807    DEBUG <general>: CPlayerGUIInfo::InitCurrentItem(pvr://channels/tv/Alle%20kanaler/pvr.hts_468069875.pvr)
2021-09-11 18:32:24.273 T:2808    DEBUG <UPNP::BuildObject>: Building didl for object 'pvr://channels/tv/Alle%20kanaler/pvr.hts_468069875.pvr'
2021-09-11 18:32:24.277 T:2850    DEBUG <general>: DoScan Skipping dir 'smb://nbanas/music/Big Fat Snake - Beautiful Thing/' due to no change
2021-09-11 18:32:24.295 T:2851    ERROR <general>: Unable to lookup host: 'nbanas'
2021-09-11 18:32:24.342 T:3429    ERROR <general>: Skipped 1 duplicate messages..
2021-09-11 18:32:24.342 T:3429    ERROR <general>: CCurlFile::FillBuffer - Failed: Couldn't resolve host name(6)
2021-09-11 18:32:24.342 T:3429    ERROR <general>: CCurlFile::Open failed with code 0 for http://admin/#2021@192.168.1.74:9981/stream/channelid/468069875:
                                                   
2021-09-11 18:32:24.344 T:2851    ERROR <general>: Unable to lookup host: 'nbanas'
2021-09-11 18:32:24.344 T:3429    DEBUG <general>: CFileCache::Open - <http://admin/#2021@192.168.1.74:9981/stream/channelid/468069875> opening
2021-09-11 18:32:24.378 T:2850    ERROR <general>: Unable to lookup host: 'nbanas'
2021-09-11 18:32:24.383 T:3429    ERROR <general>: Unable to lookup host: 'admin'
2021-09-11 18:32:24.384 T:3429    DEBUG <general>: CurlFile::Open(0xc6a81b18) http://admin/#2021@192.168.1.74:9981/stream/channelid/468069875
2021-09-11 18:32:24.407 T:2851    ERROR <general>: Unable to lookup host: 'nbanas'
2021-09-11 18:32:24.489 T:3429    ERROR <general>: Skipped 2 duplicate messages..
2021-09-11 18:32:24.489 T:3429    ERROR <general>: CCurlFile::FillBuffer - Failed: Couldn't resolve host name(6)
2021-09-11 18:32:24.489 T:3429    ERROR <general>: CCurlFile::Open failed with code 0 for http://admin/#2021@192.168.1.74:9981/stream/channelid/468069875:
                                                   
2021-09-11 18:32:24.490 T:3429    ERROR <general>: CFileCache::Open - <http://admin/#2021@192.168.1.74:9981/stream/channelid/468069875> failed to open
2021-09-11 18:32:24.491 T:3429    ERROR <general>: CVideoPlayer::OpenInputStream - error opening [pvr://channels/tv/Alle%20kanaler/pvr.hts_468069875.pvr]
2021-09-11 18:32:24.491 T:3429     INFO <general>: CVideoPlayer::OnExit()

Especially the string http://admin/#2021@192.168.1.74:9981… looks strange: Assuming #2021 is the password, it should look like http://admin:#2021@192.168.1.74:9981 … instead???
So, is there anything wrong with the tvheadend htsp client configuration?

4

@fzinken

Ran the command you suggested - which (to me) seem to have fixed the issue regarding SMB mount
…

@JimKnopf

Indeed the string looks strange.
Correct #2021 is part of the password - but it’s not the full password.

As a test I have created a new user in TVHeadend - with a new password.
Entered this new user + password in Kodi - and restarted Vero.
Still no Live TV - and still the same odd string in the log - albeit with new user and partial password

Here is a fresh log: https://paste.osmc.tv/podimaxina

5

Please, could you upload the settings of the tvheadend htsp client and share the url? Thx :

 paste-log /home/osmc/.kodi/userdata/addon_data/pvr.hts/settings.xml
6

@JimKnopf

Here is the settings.xml file

Sorry for delayed answer

7

ok, with that I can dup the issue …

8

so, here the problem disappears if you do without the special character ‘#’ in the password

10

That did the trick.
Removing the special character ‘#’ in the password - live TV is now working again .

Odd - it has been working before - even with a special character in the password.

Oh well…

Thank a bunch for your help @JimKnopf locating and solving this problem!