.mkv file Audio but no video

Help and Support
1

Hi All,

whenever i am trying to play an .mkv file it treats it as an audio file. the display stays on its GUI and audio starts playing.

Does anybody have a clue on this issue?

2

Hi,

Debug logs may give us more to go on, details can be found here.

Thanks Tom.

1 Like
3

Thanks Tom for the quick response !

you can find the log file here https://paste.osmc.tv/usupoqidet

4 
22:39:10.024 T:2660643824    INFO: ffmpeg[9E9633F0]:     Stream #0:0: Video: hevc (Main 10), yuv420p10le(tv), 1920x1080 [SAR 1:1 DAR 16:9], 25 fps, 25 tbr, 1k tbn, 25 tbc (default)

I don’t think you pi, if I reading the logs right you have pi1; can play this.

The title in metadata says x264, but the stream is reporting hevc; which the pi1’s hardware can’t support.

Regards Tom.

1 Like
5

Yes you’re right complete pi noob here.
Could the Pi3 handle hevc ?

6

The Vero4K is the right machine for future proof HEVC/H265 Decoding.

The Pi 3, can only play very badly to 720p max in HEVC… that is what I hear from.

1 Like
7

Hi Paradox,

As Mod256 stated if you want use HEVC videos, vero4k is the way forward.

You may have some success with 720p Hevc on pi3, but 1080p is a no go.

Thanks Tom.

1 Like
8

I can confirm that.
I have all the PI Versions 1,2 and 3, and all the Vero versions.
PI 3 can sometimes playback a HVEC 720p, if the audio does not require rework. PI 1 and 2, no chance.
Vero 2 can playback the HVEC 8bit videos fine, but can’t the 10Bit ones.
The Vero 4k plays back the HVEC x265 10Bit + DTS fine :slight_smile: