My 2 Vero 4K do not work today : black screen

Help and Support Vero 4K / Vero 4K +
1

Hello,

This morning, my 2 Vero 4K do not work.
My TVs screens stay black and the HDMI signal seems not sent to TV.

I can connect to Vero 4K by SSH and FTP. So it seems that OSMC is the problem.

Is there an (auto) update of OSMC last night ? If so, how can I go back ?

Thanks for the help

2

Provide logs grab-logs -A so we can tell.

Also have you tried swapping HDMI cables?

3

Here are the logs : https://paste.osmc.tv/lazefopaqi

HDMI cables are Ok.

4

By the way: the led is off.
I don’t know if it can help.

5

There was no software change since June on your system>

Start-Date: 2020-06-13  11:38:13
Commandline: /usr/bin/apt-get-real -o APT::Status-Fd=4 -o APT::Keep-Fds::=5 -o APT::Keep-Fds::=6 -y purge vero364-image-3.14.29-157-osmc
Purge: vero364-image-3.14.29-157-osmc:arm64 (157)
End-Date: 2020-06-13  11:38:16

---------------------- APT history.log END --------------- B8sj7DO8

So it’s a bit strange why you suddenly don’t get a picture

6

I really do not understand…
Suddenly, my 2 Vero 4K are ok…

I’ve done nothing for it… Except restart and launch your command on one of it.
Really strange.

Thank’s for the help…

7

Maybe this is totally irrelevant, but there were some recent grub updates due to a new exploit that could cause some devices to stop booting.

EDIT: never mind, you could reach it over ssh.

8

We don’t use GRUB on the Vero, instead using UBoot as our bootloader.

Sam

9

Have you checked the power supply?