Navigation problems

Something has gone weird with my system, it’s suddenly going crazy whenwver I try to navigate as if I’m pressing every button a thousand times. I can’t watch anything as the system immediately jumps back to the menus. I’ve altered nothing and updated nothing. The system is on Nov 2020 11-1. I’ve obviously tried rebooting and its showing the same behaviour.

To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.

Depending on the used skin you have to set the settings-level to standard or higher, in summary:

  • enable debug logging at settings->system->logging

  • reboot the OSMC device twice(!)

  • reproduce the issue

  • upload the log set (all configs and logs!) either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A

  • publish the provided URL from the log set upload, here

Thanks for your understanding. We hope that we can help you get up and running again shortly.

OSMC skin screenshot:

1 Like

What remote controller are you using?

Hi sorry for the delay in replying. I was using both a Logitech Harmony and the Yatse app on my phone. Both exhibited exactly the same behaviour, but after rebooting twice the issue seems to have resolved itself.