New Vero 4K+ randomly showing sad face


yesterday my new Vero 4k+ arrived, but it shows randomly a sad face. What can I do? I cannot reproduce a special crash situation.

I have uploaded the logs:

Best regards

Do you have any approximate time of a crash as that might help finder it easier in the log.

The last crash was about 5 minutes bevor the upload.

Kodi is dying with an out of memory error, I don’ know why though, do you have any weird Kodi addons installed?:

Dec 06 11:49:04 osmc-kino kernel: Out of memory: Kill process 2950 (kodi.bin) score 402 or sacrifice child
Dec 06 11:49:04 osmc-kino kernel: Killed process 2950 (kodi.bin) total-vm:1780340kB, anon-rss:814452kB, file-rss:1104kB, shmem-rss:0kB
Dec 06 11:49:04 osmc-kino kernel: oom_reaper: reaped process 2950 (kodi.bin), now anon-rss:0kB, file-rss:0kB, shmem-rss:0kB
Dec 06 11:49:04 osmc-kino kernel: fb: osd_release now.index=0,open_count=1
Dec 06 11:49:04 osmc-kino sudo[2949]: pam_unix(sudo:session): session closed for user osmc
Dec 06 11:49:04 osmc-kino mediacenter[2810]: /usr/bin/mediacenter: line 225:  2949 Killed                  sudo -u osmc MALLOC_MMAP_THRESHOLD_=8192 LIRC_SOCKET_PATH=/var/run/lirc/lircd $KODI --standalone -fs
Dec 06 11:49:04 osmc-kino mediacenter[2810]: Kodi exited with return code 137 after 15 hours, 3 minutes and 58 seconds

Let’s test with Kodi default settings. Enter the following commands with an SSH connection.

systemctl stop mediacenter
mv ~/.kodi ~/kodi.bak
systemctl start mediacenter

If needed you can restore:

systemctl stop mediacenter
mv ~/.kodi ~/kodi.bk2
mv ~/kodi.bak ~/.kodi
systemctl start mediacenter

If your original setup was restored as expected and you want get rid of the unneeded clean install you can delete that with the following command.

rm -r ~/kodi.bk2

I have reseted Kodi, but after editing some settings and installing Embuary Info the next sad face greeted me. I was using only two additional Addons on my first installation. and Multi Weather.

Log attached:

How large is your library?

It has about 2500 movies and is stored on an external Maria DB.

If you change skin temporarily, does the issue persist?


The Embuary Info plugin seems to have an issue on the vero. Try disabling it for a while and see how it goes. Note the Embuary Info plugin is a replacement for the Extended Info plugin which only got added back into Matrix like a week ago. That plugin lets you browse data from the MovieDB website (and TrackTV). That is something different from the Embuary skin.

I have changed the skin to your osmc skin, but skill got an sad face.
Btw I don’t even know, how to use the embuary info plugin in the osmc skin.


It’s still crashing with Out of Memory.
Something seems to constantly scan the files and then crashing. It might be the Embuary Info Plugin or something else.
Try to disable it `Settings → Add-on Browser → My Addons → Video Addons

For further checking it might be good to enable debug logging.

Without the Embuary plugin it seems to be stable. I got only one crash, while testing. After enabling the plugin, it crashes more times.
In cannot reproduce this issue with the plugin on a RPI4 with 2GB of RAM. How to go further?

Can you post some logs from the Pi4 so we can compare the setup?



I have uploaded the log from the rpi4.

Not much that I can glean from without debug log enabled, but I’d suggest checking memory usage (free -m) on both platforms after some uptime.