No audio when playback

[ActionA]

Can you provide mediainfo output for the file? Behavior is the same for all files?

How to submit a useful support request

Overview Sometimes things can go wrong. By collating and submitting a detailed bug report OSMC developers and the wider community can resolve the issue more quickly. Where should you report these issues? Unless it has been ascertained that the issue a confirmed bug in OSMC itself, GitHub should be avoided. We ask kindly that users initially use our support forum until it is indeed verified that the issue is caused by a bug in OSMC. Please clearly explain the problem In your report, please l…