No more 4K video stream since last update

Help and Support Vero 4K / Vero 4K +
1

Hi community

Since last update (about one week) my Vero 4K+ doesn’t play anymore 4K videos
I got blank screen with all 4K videos, but all 1080p videos are OK
Also got intermittent soundSound

Also, everything was absolutely fine before this update

Any help appreciated, or what to do to have it :slight_smile:

Regards

2

Can you please post some logs so we can see what’s going on?

Thanks

Sam