Hi, just hooked up the Vero 4K to my Samsung TV (UE49KS8090 SUHD) with the provided HDMI cable. Vero defaults into 1920x1080p resolution. Once I try switching to 3840x2160p, the screen goes black and the TV shows a “No signal” message. 1920x1080i and 1280x720p work, changing refresh rate to 50, 30 …

Thanks for the advice - I applied the update, didn’t help, then changed the HDMI cable. Now it works! The cable delivered with the Vero 4K seems not to be fully 4K ready … you might want to look into this for further batches. Tested 4K content (H.264 and H.265), runs smoothly, HDR works and makes a…

"No signal" on Samsung SUHD TV when setting resolution to 3840x2160p

Help and Support Vero 4K / Vero 4K +

fzinken 12 March 2017 08:35 2

I guess your problem is related to this.