No video, only audio on some uhd.iso

Help and Support Vero 4K / Vero 4K +
1

Hi guys,

I’ve only just started looking into 4k UHD.
With the Vero4k+ I have noticed that some ISO files are opened, but only the sound is played. The chapter markers are visible, but no picture. It works on the Zidoo X9s. The info when selecting the file also only shows Dolby and 5.1, for example, but the ISOs that are running also show the running time, 4k codec and aspect ratio. Do you have any experience?

as mkv its ok ! I made the iso with tsmuxer (github) from the mkv file…

System is up to date

logfiles https://paste.osmc.tv/dosereqece

BR Cine

2

Hi,

Nobody any Idea?

Cine

3

Hi,

Can you post MediaInfo output of the file?

Is there a specific reason you changed the MKVs to ISO?

4

Hi Sam,

This movie runs audio only

mediainfo --full -f MATRIX-UHD.iso
General
Count : 332
Count of stream of this kind : 1
Kind of stream : General
Kind of stream : General
Stream identifier : 0
Count of video streams : 1
Video_Format_List : HEVC
Video_Format_WithHint_List : HEVC
Codecs Video : HEVC
Complete name : MATRIX-UHD.iso
File name extension : MATRIX-UHD.iso
File name : MATRIX-UHD
File extension : iso
Format : HEVC
Format : HEVC
Format/Info : High Efficiency Video Coding
Format/Url : http://www.itu.int
Format/Extensions usually used : hevc h265 265
Commercial name : HEVC
Internet media type : video/H265
File size : 53020393472
File size : 49.4 GiB
File size : 49 GiB
File size : 49 GiB
File size : 49.4 GiB
File size : 49.38 GiB
Frame rate : 23.976
Frame rate : 23.976 FPS
File last modification date : UTC 2021-10-02 14:03:35
File last modification date (local) : 2021-10-02 16:03:35
FileExtension_Invalid : hevc h265 265

Video
Count : 378
Count of stream of this kind : 1
Kind of stream : Video
Kind of stream : Video
Stream identifier : 0
Format : HEVC
Format : HEVC
Format/Info : High Efficiency Video Coding
Format/Url : http://www.itu.int
Commercial name : HEVC
Format profile : Main 10@L5.1@High
HDR format : SMPTE ST 2086
HDR format : SMPTE ST 2086, HDR10 compatible
HDR_Format_Commercial : HDR10
HDR_Format_Compatibility : HDR10
Internet media type : video/H265
Width : 3840
Width : 3 840 pixels
Height : 2160
Height : 2 160 pixels
Sampled_Width : 3840
Sampled_Height : 2160
Pixel aspect ratio : 1.000
Display aspect ratio : 1.778
Display aspect ratio : 16:9
Frame rate : 23.976
Frame rate : 23.976 (24000/1001) FPS
FrameRate_Num : 24000
FrameRate_Den : 1001
Color space : YUV
Chroma subsampling : 4:2:0
Chroma subsampling : 4:2:0 (Type 2)
ChromaSubsampling_Position : Type 2
Bit depth : 10
Bit depth : 10 bits
colour_description_present : Yes
colour_description_present_Source : Stream
Color range : Limited
colour_range_Source : Stream
Color primaries : BT.2020
colour_primaries_Source : Stream
Transfer characteristics : PQ
transfer_characteristics_Source : Stream
Matrix coefficients : BT.2020 non-constant
matrix_coefficients_Source : Stream
Mastering display color primaries : R: x=0.170000 y=0.797000, G: x=0.196460 y=0.720540, B: x=0.363840 y=0.107880, White point: x=0.131000 y=0.046000
MasteringDisplay_ColorPrimaries_Source : Stream
Mastering display luminance : min: 102467.1810 cd/m2, max: 231999 cd/m2
MasteringDisplay_Luminance_Source : Stream
Maximum Content Light Level : 992 cd/m2
MaxCLL_Source : Stream
Maximum Frame-Average Light Level : 518 cd/m2
MaxFALL_Source : Stream
SEI_rbsp_stop_one_bit : Missing

This movie runs ok

mediainfo --full -f Independence\ Day\ -\ Wiederkehr-UHD.iso
General
Count : 331
Count of stream of this kind : 1
Kind of stream : General
Kind of stream : General
Stream identifier : 0
Complete name : Independence Day - Wiederkehr-UHD.iso
File name extension : Independence Day - Wiederkehr-UHD.iso
File name : Independence Day - Wiederkehr-UHD
File extension : iso
File size : 33033158656
File size : 30.8 GiB
File size : 31 GiB
File size : 31 GiB
File size : 30.8 GiB
File size : 30.76 GiB
Stream size : 33033158656
Stream size : 30.8 GiB (100%)
Stream size : 31 GiB
Stream size : 31 GiB
Stream size : 30.8 GiB
Stream size : 30.76 GiB
Stream size : 30.8 GiB (100%)
Proportion of this stream : 1.00000
File last modification date : UTC 2021-10-02 13:35:13
File last modification date (local) : 2021-10-02 15:35:13

The reason is, that I all my moves put in the ISO Format.
In the past I somtimes burn it on Disc

BR

Cine

5

Does the MKV play OK?

If so – it suggests a problem with your ISO container.

6

Hi, yes the mkv run entirely without problems.
The only thing that surprises me is that it runs on the Zidoo X9s in ZDMC (Kodifork) and in their Mediacenter, and not under OSMC. Of course I will see what other possibilities there are with tsmuxer. HEVC is probably still a bit shaky.

Cine