I have a support ticket open for this, but incase any one has a bright idea before they get back to me.
Just received mine, it is toally unreposnsive to the remote. It just sits in the language selection screen. I have chekced the remote, tried 2 batteries, (and yes I did remove the plastic strip), each battery is giving out 3 volts, and if you look at the remote closley you can see a blue light when you press a button
Not got any where just plugged it in for the very first time. There was not a USB in the box, just a remote and an IR eye - tried it with and without, no joy.
MANY THANKS to all that sorted it, now playing stuff, few audio video configuration issues, but I will start a new thread for that with a more relevent title.