OMSC crashed

[noap_]

I only tried to go to movies section when OMSC crashed - sad smile is shown. I rebooted and the blue “OSMC”-screen shows up for a while, but nothing really happens. The screen goes black after a while.
Any ideas?

If you need a logfile, which one should I paste?

[ActionA]

How to submit a useful support request

Overview Sometimes things can go wrong. By collating and submitting a detailed bug report OSMC developers and the wider community can resolve the issue more quickly. Where should you report these issues? Unless it has been ascertained that the issue a confirmed bug in OSMC itself, GitHub should be avoided. We ask kindly that users initially use our support forum until it is indeed verified that the issue is caused by a bug in OSMC. Please clearly explain the problem In your report, please l…

Logs are needed so we can identify problems quickly. A full set of logs should be uploaded with ease via My OSMC.

[noap_]

Since OSMC is not booting properly anymore, I’m not able to access “My OSMC” to upload any log files. I can’t access the log files via network access either.
Is there still a way to get to the log files?

[DBMandrake]

Can you log in via SSH ?

In that case use the following to upload logs:

grab-logs -A

[noap_]

Negative. Can’t connect via SSH using PuTTY. Seems like it isn’t connect to my LAN, because it doesn’t show up in my LAN clients either.

[noap_]

Here’s a screenshot of the screen before it goes black. Don’t know if that helps.

[DBMandrake]

Not enough information to go on really, and no easy way to get any more information with the state your system appears to be in, so a re-install is probably necessary.

[noap_]

I feared so. Thank you anyway!