In order to diagnose a problem with video playback, the OSMC guys typically require up to three pieces of data: debug logs, MediaInfo data for the video in question, and/or a sample uploaded video-clip that illustrates an issur.
Sensibly, there is already an option within OSMC for uploading debug logs to a remote server, which outputs a URL where the logs can be accessed (which people can then include in their posts here).
It seems to me it would be helpful for to have a built-in mechanism for extracting and uploading MediaInfo data from within OSMC in the same way (i.e. extract data, upload to server, and present the user with a URL to include in a support request). And it would also be cool if there were a standard location for people to upload test-clips to - again, ideally from within OSMC itself. You’d obviously have to set some rather careful limits on that - perhaps files no larger than 200MB, and additional limits on the number of uploads in a given period of time by the same user or from the same IP address; but it’d be handy feature.