OSMC Crashing when opening videos

Help and Support
1

My OSMC crashes giving a :frowning: about 50% of the time when starting to watch videos.

The Error is not specific to a certain video and I have previously turned down the overclock settings as mentioned in another fix to no result. I’m on a Raspberry Pi 3.

I have output the log file but can’t seem to paste it here

2

You need to put the url here where the log was uploaded.

3

https://paste.ubuntu.com/23281335

4

You need to upload debug enabled logs. Also what does “crash” means? Sad Smiley coming up or just a restart?

5

Debug log
https://paste.ubuntu.com/23287044

When you select a video it will show the working symbol/ message in the bottom right as normal. This is followed by a :frowning: over the screen for several seconds. after the frowny face OSMC does a full reboot and every thing appears to be normal. The issue is repeatable with a large variety of videos and has been occurring for since I started a fresh OSMC on a new Pi3 (upgraded from Pi2).

6

Please follow the posted instructions for providing a complete set of logs. Much more relevant info can be obtained when we are able to see the whole picture.

7 
18:12:45  78.166588 T:1947202544   DEBUG: ActiveAE DSP - Create - Audio DSP processing id 0 created:

Disable ADSP - it is broken and causes playback to crash.

8

I happen to have the exact same problem and disabling ADSP did the trick.

Thanks!

9

Disabling ADSP did the trick

Thank you