OSMC crashing

Help and Support Vero 4K / Vero 4K +
1

Hi,

I have OSMC crashing during video playback. Seems to happen only when I either pause/play, skip ahead or back.

Here’s the log:
https://paste.osmc.tv/zetemevijo

Performing following commands doesn’t fix the issue.
sudo apt-get update
sudo apt-get dist-upgrade

2

Does this happen on all files or just some?

Sam

3

Really hard to tell. It happens on different files, but can’t tell for sure if it happens on all files, since it is not the case, that it happens every time. Sometimes after a reboot, it works fine for a while.

4

See:

2024-10-12 21:51:38.833 T:3221    error <general>: AMLInsecureVideoCodec::openAmlVideo - cannot open V4L amlvideo device /dev/video10: Device or resource busy
2024-10-12 21:51:38.833 T:3221    error <general>: AMLInsecureVideoCodec::openDecoder - cannot open amlvideo device
2024-10-12 21:51:38.833 T:3221    error <general>: DVDVideoCodecAmlogic: Failed to open Amlogic Codec
2024-10-12 21:51:38.833 T:3218    debug <general>: CDVDClock::SetSpeedAdjust - adjusted:0.000000

Looks like hardware video playback is broken.
What’s the output of lsmod | paste-log

5

Also try this:

sudo apt-get install --reinstall vero364-image-4.9.269-60-osmc:arm64
reboot
6

Here’s the log for lsmod:
https://paste.osmc.tv/ujixedobap

7

OK, doesn’t look like a kernel modules issue, but rather a permissions issue.

You’ve got a lot of custom software on your device.
Is it possible OSMC user is no longer a member of the video group?

8

Device has been running for quite some time now, so yes, could be that over time I installed some custom software. Anything you have in mind that might potentially cause issues?

Regarding users: to be honest, I have no idea.

9

Nothing specific. I’d suggest a fresh install if possible.

10

If problem persists and there is no other solution, I’ll do a fresh install. Otherwise I would like to avoid it.

11

Nothing obvious sticks out to me unfortunately