OSMC dongle on Vero - lost Sony tuner

Hi, TVH was working fine, rebooted the Vero and now only the Realtek tuner is appearing in Tvh webgui. Looked in dmesg and no mention of the two other (Sony?) tuners. I’ve stopped and restarted TVH, with reboots before, during and after, but still only the Realtek tuner is recognised. Tried different usb ports also.

The commands used were:

sudo systemctl stop tvheadend
rm ~/.hts/tvheadend/input/linuxdvb/adapters/*
sudo systemctl start tvheadend

Don’t know what to try next? Thank you.

Log is at paste.osmc.tv/qahuvebunu

Looks there is a USB 2.0 hub between the OSMC dvb-t stick and the Vero. Hope this is a powered one?
Give it a try to shutdown the Vero, disconnect the OSMC usb dongle, reconnect it and restart the Vero.

Yes thanks, it’s the official OSMC powered hub. Tried as you suggested before posting, but unfortunately didn’t help.

Will try again tomorrow when my friend is here (I’m disabled so can’t reach the hub) and report back.

Have you tried a cold boot instead of a reboot?

Hi, tried cold boot as part of the initial troubleshooting yesterday without success.

Tried again today whilst watching the TVH interface. The Sony adapter appears initially but isn’t marked as enabled. It then disappears.

Please post logs when the device is recognised and then disappears (from cold boot)

Thanks

Sam

From cold boot just now: paste.osmc.tv/yugoxojega

I assume the tuner is appearing and going there, couldn’t check, but that’s what it’s done before.

Hi,

The good news is that the tuner is detected and registered properly:

[    8.946439] i2c i2c-1: cxd2841er_attach(): I2C adapter ffffffc05c1880b8 SLVX addr 6e SLVT addr 6c
[    8.950689] i2c i2c-1: cxd2841er_attach(): attaching CXD2837ER DVB-C/T/T2 frontend
[    8.950704] i2c i2c-1: cxd2841er_attach(): chip ID 0xb1 OK.
[    8.950719] usb 1-1.4: DVB: registering adapter 0 frontend 0 (Realtek RTL2832 (DVB-T))...
[    8.950742] dvbdev: dvb_create_media_entity: media entity 'Realtek RTL2832 (DVB-T)' registered.
[    8.950918] usb 1-1.4: DVB: registering adapter 0 frontend 1 (Sony CXD2837ER DVB-T/T2/C demodulator)...
[    8.950932] dvbdev: dvb_create_media_entity: media entity 'Sony CXD2837ER DVB-T/T2/C demodulator' registered.

There is a known issue with your kernel (3.14) where Sony tuners may not register with a warm reboot. But they will always register from a cold boot.

If you haven’t configured TVHeadend yet, I’d suggest reinstalling it. I can give you some instructions on how to do this.

Thanks. What happened previously was when I went to tick the box to enable the Sony tuner, it wouldn’t save, then when going to another menu and back again it had disappeared. The difference with this one was it had been off for several hours. Previously the cold boot was immediately after it had been on. Ie switched off via the onscreen menu, pull the power leads, wait a few seconds, put them back in.

So maybe just leave it for five minutes the next time? The only time the box is rebooted is when it does it itself after a power cut, so shouldn’t be a problem.

Can I also please check that I should have the Vero’s own power lead plugged in? It powers up from the hub, but I’ve then put in that lead also.

PS thanks for all your help. Makes such a difference going from my decade-old TVH box with fans and hard drives whirring away to the tiny Vero silently recoding to my NAS.

Yep, keep it plugged in.

Sorry, I must delete this message.