OSMC Update Error

Help and Support Raspberry Pi
1

I have tried to install updates on OSMC and when it gets to the blue screen with the loading bar it stays there for a sort period of time then displays the following message: “An error occurred while installing the following: unknown package” I was unable to retrieve the logs from it, I was wondering if someone could assist me with this problem because I am unable to OSMC right now.

There was also a pop up that came up later that said “Error installing: (unknown package)”

2

Easiest way for us top help is if you upload full logs either via MyOSMC or command line grab-logs -A

3

I tried to upload the logs from the MyOSMC and wasn’t successful and I am not quite sure how to run the command line from within the OSMC app, would it be possible for you to give me some instructions on how to do that?

4

What was the error message?

All the necessary instructions on accessing the command line you’ll find on OSMC Wiki pages.