OSMC upscaling unexpected behaviour / poor performance

Help and Support Vero 4K / Vero 4K +
1

Hi,

I have some files that are 1920x1080 23.976216Hz H.264. When I play them on my Vero 4k, I get dropped frames, jerky movement that resembles a field order problem and poor lipsync. OSMC is upscaling them to 4k.

I have tried adding all the 1080 and 4k modes to the whitelist and having a blank whitelist. I have the option to change resolution set to start/stop. Changing the UI to 60Hz has improved it but it’s still pretty rough.

Would you have any suggestions please?

Thanks,
Paul

image

2

Is it anime? It might be encoded in Hi10 which isn’t supported.

4

I confess! It is anime. I’m one of THOSE people :laughing:

How can I tell if it is Hi10?

5

Look at the line Decoded Format: it says 10 bits.

6

So throw it into Media Encoder and make it something more standard?

7

That’s the only way, yes.