Osmc works fine: only h265 dvb channels don't play

As title said: Osmc works fine: only h265 dvb channels don’t play. All channels play fine, low cpu work (25-35%) All h265 encoded channels return no data. Is h265 not supported?

Hi,

What device is this on?

Regards Tom.

1 Like

Raspberry pi4b

I have tried it with another distribution and works (h265, but all on software rendering so I remove it in place of osmc)

H265 is supported on Pi 4

Are you sure it is a Pi 4?

1 Like

Sure.

Then I suggest to post a log so we can see what is going on.

To get a better understanding of the problem you are experiencing we need more information from you. The best way to get this information is for you to upload logs that demonstrate your problem. You can learn more about how to submit a useful support request here.

Depending on the used skin you have to set the settings-level to standard or higher, in summary:

  • enable debug logging at settings->system->logging

  • reboot the OSMC device twice(!)

  • reproduce the issue

  • upload the log set (all configs and logs!) either using the Log Uploader method within the My OSMC menu in the GUI or the ssh method invoking command grab-logs -A

  • publish the provided URL from the log set upload, here

Thanks for your understanding. We hope that we can help you get up and running again shortly.

OSMC skin screenshot:

1 Like