Perpetual crash/frown after reboot

Hi all,

Have been using the Vero V for quite some time and after every reboot/power cycle when I use Kore (the Android Kodi remote control app) the system crashes then reloads and I can use the app without issue.

Had fully rebuilt the unit via USB drive, updated to latest OSMC release (Aug 2024) and can consistently recreate so I enabled debug logging and recreated. Logs below
https://paste.osmc.tv/eboyiwabaq

I can see the crash – but it’s not clear why it is occurring. Maybe Kore is trying to do something like a library refresh when it connects.

I don’t have an Android device to test, but I think this may be identical? ‎Official Kodi Remote on the App Store.

I would be curious if Yatse causes your device to crash…

Hi Sam,

Can confirm the same crash occurs with yatse. After the initial reboot and the first cursor movement happens (usually down but any direction) get a frown face then afterwards the remotes work without issue.

To add further oddities- have 2x vero 4k and those work without issue in the same manner, just the V having the crash/frown.

Did you restore the user data from the Vero 4K to the V? Are they all running the same version of OSMC.

No copying of user profiles at all. I did a fresh install on the V each time - first when I received the unit and again when I rebuilt it with the usb installer.

Both units are running the Aug 2024 build - thats why I finally flagged the scenario when I isolated to just the V. Same add-ons used, same libraries.

Ok, will try and reproduce but I got have an iOS device.

Sounds good. If it makes it any easier I can run any specific commands/builds to help isolate on my unit as well.

I cannot reproduce this on iOS

I also use the android remote app and this crash behaviour matches mine exactly.

Now as soon as video fails to open at all or crashes after a few seconds of playback. I know that I have to pull the plug on the vero to fix it. Fixes it every time. If I just reboot it will never play a video just crashes.

Dug into this a bit more after the recent update was released and issue was still happening.

Was about to install bluestacks to emulate the android app on PC to see if that triggers it like the phone. It was then that I realized that when that first key press happens there is the gui audio “click” when keypresses are triggered and I wasn’t hearing this so started to look at audio settings and found a setting that allowed the unit to work right away after a reboot.

First I noticed that the audio output device was set to Default (AML-AUGESOUND: HDMI…) and number of channels set for 5.1 yet I have audio pass through enabled for all audio types. I only have HDMI connected so figured I’d try to kill the other outputs. With this setting to only HDMI I immediately encountered the same crash but this time it was even without the keypresses. Sounds similar to jack4r. Reverted that back to default in the ~20 seconds before the next crash and that stablized back to my known state of only crashing after a reboot.

Next I reverted from 5.1 channels to 2.0, pass through still enabled and still same default audio output device. With this combo I no longer have crashes after a reboot.