The email is completely bouncing – which means it won’t be hitting your spam box.
If you send me a PM of your GMail address, I can get in contact there. You can do so by clicking on my name above and clicking Message.
Cheers
Sam
I got an email but no more, is there just no more news?
I have sent the device back for analysis and hopeful repair.
I will provide you with an update tomorrow afternoon with what’s going on
Cheers
Sam
Hi Sam,
I never received an update?
Thanks Mark
I sent you an email at the end of March but you may have not received it.
The manufacturer should receive the return next week and we will see if we have some luck. I was not able to resolve the issue myself.
Thanks
Sam
No worries, hope you get one back or i could part exchange for the new one when it comes 
Ive not mentioned that anywhere as i presume you dont want everyone going silly about it.
One quick question to make me sound dumb, how do i change my username? I made this one a while back and is a security risk for me.
Thanks Mark
Top of this site “My Account”. You will find options in the “account details” section.
Hey sorry to bug but i tried to change to mark22 and didnt seem work?
I just changed it for you.
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Thank you 
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I am doing my best - but the device is indeed out of warranty