Hi - I bought a Vero 4k+ to replace a WD TV Live. My requirements are to be able to connect to either a network SMB share or a Linux export, and to be able to handle large video files and HEVC/x265 encoding. Seemed like the Vero would fit the bill.
As background, I’m very familiar with Linux; I have several Debian boxes here doing various things, but I know almost nothing about Kodi, etc.
I’ve noticed that my Vero does not seem to be reliable at all. As a side note, it would be very handy if it came with some sort of case light that would tell me if it thinks its powered on. Maybe a future feature.
Anyway, the Vero is always powered on and connected. I can get it to work just fine (still need to figure out a good way to handle subtitles, but that’s a separate issue), but every now and again I will turn on the TV and there will be no display from the Vero box. Nothing, no remote button seems to do anything. So, I unplug the power cable, count to five, plug it back in. I get the red cross on the front for a few seconds, I get a small OSMC icon on the screen, I get a blue screen with the OSMC logo, and then the display completely blanks. Nothing. I repeat the power cable trick, same thing. Only after a non-consistent number of attempts at unplugging/plugging do I get the menus and everything seems to work fine again (until it doesn’t).
Does this sound like a known issue? I’m happy to SSH to the box and look at whatever log files people might suggest to help troubleshoot this.
My first reaction to my Vero was that it seemed great; these power issues, if unresolved, would cause me to completely reverse that opinion.
Yes. A few people have reported something similar. Seems to depend on the attached AVR/display. There’s fix in the next OSMC release which will be available ‘real soon now’. If you can post logs we can check if that’s what’s happening in your case.
So, I wasn’t entirely truthful. The Vero box is connected to a Denon A/V receiver, which has the TV as its output. Mentioning that just in case it might be relevant.
I powered on the receiver and TV to check it just now, and was confronted with a blue screen and a message about something failing to play (even though I hadn’t tried to play anything). I could take a picture of the screen with my phone if there’s a way to upload a photo here. If I’m understanding the screen correctly, it tried to play a very long filename starting with comp_LA_A009_C009, which is a filename that means nothing to me. The Vero box seems to be completely unresponsive to the remote. I can SSH to it, so I logged in and ran grab-logs -A. It seemed to take approximately forever, but eventually returned https://paste.osmc.tv/.
Run the following command to add the staging repository: echo 'deb http://apt.osmc.tv buster-devel main' | sudo tee /etc/apt/sources.list.d/osmc-devel.list
Run the following commands to update: sudo apt-get update && sudo apt-get dist-upgrade && reboot
Your system should have have received the update.
Please see if the issue is resolved.
I also recommend you remove /etc/apt/sources.list.d/osmc-devel.list after updating. This will return you to the normal update channel. To remove the file: sudo rm /etc/apt/sources.list.d/osmc-devel.list. Please note that we will automatically disable this update channel after 14 days on your device in case you forget to do so to ensure that your system reverts to the stable update channel.