Power supply burnt

Help and Support Vero 2
1

I got my new vero2 device, and it crashed after about one hour, when I was tweaking settings, I smelled burnt in power supply. I have tested with my father’s power supply (he has vero2 too) and it works. Where should I contact for replacement?

2

The device shouldn’t smell burnt at all. We will need to get it back to look at as this sounds quite serious.

Please contact sales@osmc.tv.

3

Thanks, I’m contacting, device doesn’t smell burnt, only power supply

4

We will get you up and running again shortly.

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