Problem with some .ts HDR file

Help and Support Vero 4K / Vero 4K +
1

Hi Sam

After (I think…February) update my LG Cymatic Jazz 4k Demo.ts doesn’t open with HDR flag (before update…maybe January - I don’t remember it worked).

Mediainfo of this file:

Ogólne
ID : 1049 (0x419)
Complete name : Z:\Philips\LG Cymatic Jazz 4K Demo.ts
Format : MPEG-TS
File size : 738 MiB
Duration : 4 min 57s
Overall bit rate mode : Zmienna
Overall bit rate : 20,8 Mb/s

Wideo
ID : 33 (0x21)
Menu ID : 301 (0x12D)
Format : HEVC
Format/Info : High Efficiency Video Coding
Format profile : Main 10@L5.1@Main
Codec ID : 36
Duration : 17 h 6 min
Width : 3.840 pikseli
Height : 2.160 pikseli
Display aspect ratio : 16:9
Frame rate : 59,940 (60000/1001) kl/s
Color space : YUV
Chroma subsampling : 4:2:0 (Type 2)
Bit depth : 10 bitów
Writing library : ATEME Titan File 3.7.7 (4.7.7.1)
Color range : Limited
Color primaries : BT.2020
Transfer characteristics : HLG / BT.2020 (10-bit)
Matrix coefficients : BT.2020 non-constant

Audio
ID : 36 (0x24)
Menu ID : 301 (0x12D)
Format : AAC
Format/Info : Advanced Audio Codec
Format version : Version 4
Format profile : LC
Muxing mode : ADTS
Codec ID : 15
Duration : 4 min 57s
Bit rate mode : Zmienna
Channel(s) : 2 kanały
Channel positions : Front: L R
Sampling rate : 48,0 kHz
Frame rate : 46,875 kl/s (1024 SPF)
Delay relative to video : -36 ms

When I open this file from my Philips Tv there is HDR flag.

Any sugestions?

Best regards

2

Hi,

Please provide debug logs of the playback attempt.

Thanks Tom.

3

MediaInfo shows HLG transfer. HLG HDR is not supported by Vero 4K.

4

This is actually a useful sample for HLG analysis.

Many thanks,

Sam

5

Thx for answer but…
Before January or February update this file worked (or my memory playing tricks) I’m not sure for 100% :frowning:
Best regards

6

If you can try an old version and confirm which version it works with I can take a look

7

Hi Sam

Maybe someday… At this moment everything works ok excluding this file.

Best regards