Problems playing movies from NAS

[superdodo]

Hey Guys,

I have heavy problems playing any videos with my vero4k+. A while ago everything worked Well but at some point it stopped working. I already made a fresh Install but it didnt Help. Any ideas?

I didnt Change anything in my Network Setup and some Videos still work. some Just Play for a few Seconds and then they Stop

http://paste.osmc.tv/pafuqaqoya

Tanks

[Tom_Doyle]

Hi,

First thing I would check is the network performance, details can found here:

[How To] Check Network Performance with iperf3

Sometimes it is important to check the network performance between your OSMC Device and the device providing your media (NAS, Server, PC). Especially when you are connected via wireless the throughput variations can harm you viewing experience. This short How To should give you the required information how to install iperf3 and how to run the respective tests. When doing these tests it is suggested to have a simple setup (single switch between Sender and Receiver and avoid other traffic on the …

Could you please provide the results of the tests in the link.

Also you may want to consider trying with kernel mounts rather than kodi soft mounts:

Mounting network shares with autofs (alternative to fstab)

This how-to describes how to mount your network shares via autofs. Autofs should be as performant as fstab based mounting but has the advantage that your shares are mounted on demand which also should give you more reliability in case of network interuptions. First install the autofs package sudo apt-get install autofs If you already have mounted your shares already via fstab comment out that line in fstab and reboot. For this how-to we are going to use a directory for each server, if you wa…

Thanks Tom.

[superdodo]

Hey,

Thanks For the quick reply. Network Speed should be okay. The Vero is wired to a Network Switch, Like the Nas.

I will try mounting the nas a different way, but this does not explain why it suddenly stopped working.

[Tom_Doyle]

Hi,

@superdodo

Thanks For the quick reply. Network Speed should be okay. The Vero is wired to a Network Switch, Like the Nas.

Still would be a good idea to test, being as it was something which was working ok; then started to fail. Could be failing network cable or switch port.

Thanks Tom.

[superdodo]

osmc@Kodi:~$ iperf3 -R -c 192.168.178.100
Connecting to host 192.168.178.100, port 5201
Reverse mode, remote host 192.168.178.100 is sending
[ 5] local 192.168.178.59 port 51882 connected to 192.168.178.100 port 5201
[ ID] Interval Transfer Bitrate
[ 5] 0.00-1.00 sec 111 MBytes 935 Mbits/sec
[ 5] 1.00-2.00 sec 112 MBytes 942 Mbits/sec
[ 5] 2.00-3.00 sec 112 MBytes 941 Mbits/sec
[ 5] 3.00-4.00 sec 112 MBytes 941 Mbits/sec
[ 5] 4.00-5.00 sec 112 MBytes 942 Mbits/sec
[ 5] 5.00-6.00 sec 112 MBytes 941 Mbits/sec
[ 5] 6.00-7.00 sec 112 MBytes 941 Mbits/sec
[ 5] 7.00-8.00 sec 112 MBytes 942 Mbits/sec
[ 5] 8.00-9.00 sec 112 MBytes 942 Mbits/sec
[ 5] 9.00-10.00 sec 112 MBytes 942 Mbits/sec

---

[ ID] Interval Transfer Bitrate Retr
[ 5] 0.00-10.00 sec 1.10 GBytes 942 Mbits/sec 0 sender
[ 5] 0.00-10.00 sec 1.10 GBytes 941 Mbits/sec receiver

iperf Done.
osmc@Kodi:~$ iperf3 -c 192.168.178.100
Connecting to host 192.168.178.100, port 5201
[ 5] local 192.168.178.59 port 51884 connected to 192.168.178.100 port 5201
[ ID] Interval Transfer Bitrate Retr Cwnd
[ 5] 0.00-1.00 sec 115 MBytes 961 Mbits/sec 0 2.10 MBytes
[ 5] 1.00-2.00 sec 109 MBytes 912 Mbits/sec 0 2.10 MBytes
[ 5] 2.00-3.00 sec 112 MBytes 944 Mbits/sec 0 2.31 MBytes
[ 5] 3.00-4.00 sec 112 MBytes 941 Mbits/sec 0 2.48 MBytes
[ 5] 4.00-5.00 sec 111 MBytes 936 Mbits/sec 0 2.62 MBytes
[ 5] 5.00-6.00 sec 112 MBytes 944 Mbits/sec 0 2.73 MBytes
[ 5] 6.00-7.00 sec 112 MBytes 944 Mbits/sec 0 2.00 MBytes
[ 5] 7.00-8.00 sec 111 MBytes 933 Mbits/sec 0 2.12 MBytes
[ 5] 8.00-9.00 sec 112 MBytes 943 Mbits/sec 0 2.20 MBytes
[ 5] 9.00-10.00 sec 112 MBytes 944 Mbits/sec 0 2.26 MBytes

---

[ ID] Interval Transfer Bitrate Retr
[ 5] 0.00-10.00 sec 1.09 GBytes 940 Mbits/sec 0 sender
[ 5] 0.00-10.01 sec 1.09 GBytes 937 Mbits/sec receiver

iperf Done.

[JimKnopf]

We don’t know what NAS you’re using but have you tried to enable setting at

Settings → Services → SMBclient → Mitigate MTU issues with SMBv2

?

[superdodo]

I am using a Synology 918+ NAS.

I added the shares via autofs now and it seems to be working fine now.

It seems that this fixed the issue.

Thanks!!!