Random freeze and buffering

Help and Support Raspberry Pi
1

Hello!

I’ve been out for 2 weeks with the Raspberry shutdown and today I had a lot of “freezes” (not really freeze cause I can still stop the video) and buffering. I don’t think that it is the files because sometimes when I stop and restart it it plays the “problematic” part perfectly. So I don’t know… At some point I rebooted the Rasp then when I played the file it was whiter (like very bright) then freezes, I stopped the playback and when I restarted it was back to normal. I wonder if anything can be seen in the logs?

https://paste.osmc.tv/getuzumizi

Cheers and happy new year!

2

I see a lot of these errors, looks like the culprit, any idea what could cause that?
2022-01-03 20:14:45.776 T:15278 ERROR : ** T99 ** 1920/808 vs. 3840/2160 - 23.976025 vs. 23.976025, flags: 0x0

I have the same with another file right now

2022-01-04 13:10:49.102 T:8012 ERROR : ** T99 ** 1920/1040 vs. 3840/2160 - 25.000000 vs. 23.976025, flags: 0x0
2022-01-04 13:10:49.102 T:8012 ERROR : ** T99 ** 1920/1040 vs. 3840/2160 - 25.000000 vs. 24.000000, flags: 0x0

I don’t really understand those resolutions.

3

Enabled logging and rebooted twice, weirdly enough playback was much smoother, only issue at 2.10PM

https://paste.osmc.tv/oviyugilid

4

Shouldn’t be related – it’s just a notice about whitelisting.

Have you checked PSU and verified the device is not overheating?

5

I’m gonna throw in my 2 cents…
It’s very similiar to what I’ve observed on my Rpi4 lately, and I think the problem only occurs with Enhanced AC3 audio codec:

2022-01-03 20:29:20.826 T:903      INFO <general>: CDVDAudioCodecFFmpeg::Open() Successful opened audio decoder eac3
2022-01-03 20:29:20.826 T:903      INFO <general>: Creating audio stream (codec id: 86056, channels: 6, sample rate: 48000, no pass-through)
...
2022-01-03 20:34:20.973 T:903      INFO <general>: CVideoPlayerAudio::Process - stream stalled

I have exact same messages in logs, but for now couldn’t find any solution (replaced cables/power supply, changed case, tried to play files localy).
Can You check other files, if the problem occurs with “normal” AC3 codec?

6

Device not overheating, but how to check the PSU? anything which can indicate there is an issue?

7

Thanks I will check that…
But would the problem happen suddenly? I did play those files without any issue before.
Would that be related to a new release?

Today I just tried one file and… It worked almost fine (only one stutter). I did remove the skin back to default, but not sure if skins can affect in any way.

I notice most of the memory is cached, but that’s not a problem is it?